Full-Time Claims Team Lead Commercial Property
Reserv, Inc is hiring a remote Full-Time Claims Team Lead Commercial Property. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.
Reserv, Inc
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About Reserv: Reserv is an insurtech creating and incubating cutting-edge AI and automation technology for efficient and simple claims processing.
About the role: As a Team Lead, you will support a Claims manager, managing Commercial Property adjusting staff. You will leverage technology and analytics to enhance efficiencies and performance, playing a critical role with the team, customers, and clients.
Who you are: Highly motivated, impactful, and influential claims professional with proven success in commercial property claims.
Strong leader: Demonstrated ability to motivate, support, and train a team.
Tech-oriented: Enthusiastic about building a tech-driven claims organization and leveraging technology & analytics.
Passionate and Empathetic: Cares about the team, customers, and their experience, exercises empathy and patience.
Sense of urgency and creativity: Challenges assumptions, finds ways to leverage technology and team talents.
Problem solver: Can take a deep dive into details while staying focused on the big picture.
Communicative: Comfortable with phone communications throughout the claims process.
What we need: Flexibility, agility, responsibility for direct reports, serving as a backup leader, onboarding tasks, SME for first-line questions and escalations.
- Align team with client expectations.
- Foster a positive work environment.
- Prepare and present claims reports, metrics, and analyses.
- Increase reserve and payment authority.
Requirements: 5+ years insurance claims experience, high exposure to commercial property claims, 3+ years leadership experience (managing remotely preferred).
Benefits: Generous health insurance, vision/dental, 401k, PTO, family leave, work from anywhere, retreats, quality equipment.
Additional notes: We value diversity, listen to feedback to improve the claims role, eliminate administrative tasks, and foster a culture of empathy, transparency, and empowerment.