Full-Time Collections Associate II
MasterBrand Cabinets LLC is hiring a remote Full-Time Collections Associate II. The career level for this job opening is Experienced and is accepting Beachwood, OH based applicants remotely. Read complete job description before applying.
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MasterBrand Cabinets LLC
Job Title
Collections Associate II
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Beachwood, OH
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Job Details
As the Collections Associate II, you will be responsible for order approval, collections and/or cash application for assigned MBC customers. Your day will include collection calls, responding to emails, reviewing and approving orders, problem solving issues, cash reconciliations, and providing statements and invoices as requested. In this role, you are the main contact for credit and collection information to the assigned customer and provide support to the sales team by answering questions and trouble-shooting credit related issues. This person is responsible for managing accounts receivable and recovering outstanding payments for a building or construction companies. The role requires a deep understanding of the construction industry's billing processes, including lien laws and progress billing.
Responsibilities:
- Build cross-functional partnerships between credit and all other teams in the order-to-cash process to best respond to the customer’s needs.
- Demonstrate an ability to oversee a portfolio of AR accounts valued at $500K or more.
- Contribute insight and recommendations into investigation, decisions to resolve customer concerns.
- Provide customer with copies of invoices/statements.
- Partner with scheduling, manufacturing, cash applications, EDI and master data to assist customers.
- Assist team members through collaboration, positivity, and openness to new ideas.
- Effectively manage communication with customer through 3rd party portal.
Requirements:
- High school diploma or equivalent required
- 3+ years of experience in B2B credit & collections, including AR research and issue resolution
- Advanced Microsoft Suite skills, particularly in Excel
- Experience with ERP systems such as Oracle, PeopleSoft, or similar applications
- Excellent verbal and written communication skills for effective cross-functional and customer collaboration
- Strong analytical skills with ability to interpret complex data
- Highly organized with exceptional multitasking abilities in a fast-paced environment
- Demonstrated ability to manage confidential information
- Eagerness to contribute to continuous improvement initiatives
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Collections Associate II at MasterBrand Cabinets LLC is
1st of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Beachwood, OH
] applicants. .
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