Full-Time Compliance Manager

As a Global Policy and Sanctions Manager in our Central Compliance Team, you will support the Head of Policy and Financial Crimes in managing the full policy lifecycle and maintaining our policy inventory, with additional responsibilities in sanctions compliance.

We are looking for a compliance professional experienced in policy governance who can balance broad compliance responsibilities with targeted sanction responsibilities.

You will report directly to our VP Global Compliance Governance and Fraud Management.

Operational knowledge of sanctions screening is critical for maintaining efficient, accurate processes aligned with regulatory standards.

We are looking for close collaboration with global partners to ensure policies support comprehensive compliance efforts across the organization.

This position is based in Costa Rica.

Roles & Responsibilities

1. Policy Development & Management:
• Support the design, implementation, and ongoing management of a comprehensive policy inventory.
• Participate in the full policy document lifecycle, including creation, revision, approval, and archiving, ensuring adherence to global standards.
• Collaborate with regional teams to draft and refine core global compliance policies, ensuring local regulatory requirements are met across regions.

2. Policy Governance:
• Manage governance processes for the creation and publication of compliance policies, ensuring they are aligned with global standards.
• Monitor the implementation and adherence of policies across regions, identifying any gaps or areas requiring further attention.

3. Sanctions Compliance:
• Help create, implement, and refine sanctions compliance policies to meet regulatory standards and manage global sanctions risks.
• Manage sanctions compliance risks, focusing on regulatory adherence and operational efficiency.
• Apply in-depth knowledge of sanctions screening across multiple areas, including customer, employees and third-party screening, as well as name matching methodologies.
• Conduct periodic risk assessments to identify and address potential enhancements to sanctions compliance and controls across the organization.
• Collaborate with teams to improve sanctions screening protocols, ensuring alignment with the industry standard

4. Collaboration & Stakeholder Engagement:
• Engage with teams, including regional Risk, Compliance, Ethics, and other important partners, to align policy development and global compliance standards.
• Collaborate with regional teams to ensure coverage of local policy requirements and collaborate on updates when needed.
• Partner with communication and training teams to promote understanding and adherence to policies across all levels of the organization.

+5 years of experience in compliance, in policy creation, governance, and monitoring, within the financial or banking sectors.

Expertise in sanctions compliance, in screening protocols, risk identification, and process optimization.

Experience collaborating with teams to ensure policy consistency and local regulatory compliance.

Experience in monitoring and addressing compliance gaps across regions, working with regional partners to implement necessary improvements.

Skills & Competencies

• Analytical: Proficient in interpreting regulations and providing actionable compliance advice.
• Collaboration: collaborator with excellent stakeholder engagement skills, both written and verbal.
• Change Management: Experienced in leading and adapting to organizational change.

This is a permanent home-based role in Costa Rica. No relocation available.

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