Full-Time Content Processing Specialist

Summary of the RoleAs a Content Processing Specialist, you will protect brands from harmful content on social media and promote a positive community by responding to and removing negative brand sentiments. You will be trained in analyzing information, conducting content moderation and ensuring a safe experience for businesses and individuals globally.

Here's What You Will Do:

• Monitor content using our online platform.
• Maintain constant communication with your shift manager to resolve issues or answer questions.
• Quickly identify online communication (text and memes), staying updated on social media trends.
• Ensure community safety by adhering to policies and guidelines.
• Understand brand policies to effectively analyze and moderate content promptly.
• Work with various brands across industries to detect, review, and monitor content.

Here's What You Will Need:

• High School Diploma or equivalent.
• Personal PC/laptop with webcam.
• General knowledge and interest in social media platforms (Facebook, Instagram, LinkedIn, Discord, etc).
• An inquiring mind for social media trends and different brands.
• Stable home internet connection.
• Experience in content moderation, customer service (non-voice), or social media/community management.
• Social Media and marketing experience a plus!
• Ability to work an 8-hour shift on a rotating schedule, including weekends.
• Excellent written and oral communication skills in English.
• Additional languages are a plus!

The Perks BrickBrands Offers:

• 100% Remote position
• Paid Time Off
• Continuous learning & career growth
• Competitive compensation based on location market rates
• Opportunity to work with a well-known brand
• Welcoming environment valuing feedback and suggestions
• Diverse & global team environment

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