Full-Time Director, Brand & Creative Production
Thyme Care is hiring a remote Full-Time Director, Brand & Creative Production. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.
Thyme Care
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Imagine building a better healthcare journey for people with cancer.
At Thyme Care, we share a passion for transforming the cancer care experience. We’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare.
ROLE OVERVIEW
As Director, Brand & Creative Production you will lead the evolution of our design function—overseeing a growing volume of strategic, cross-functional creative needs across enterprise, member, and partner-facing work.
You’ll play a dual role:
- Strategic Design Leader & Individual Contributor: Own and expand our visual identity and design system—and personally lead the execution of key design deliverables across enterprise materials, engagement campaigns, and new service lines.
- Creative Team Builder & Executional Anchor: Manage, mentor, and scale a hybrid team of in-house designers, contractors, and agencies—building the processes, tools, and structures that support sustainable growth and high-volume production.
WHAT YOU'LL DO
- Brand Leadership & Creative Experience
Evolve and steward Thyme Care’s visual identity across every touchpoint—from enterprise decks to member campaigns—ensuring consistency, empathy, and strategic resonance in all brand expressions. - Web & Digital Presence
Lead the creative direction and execution of our web properties, ensuring they are compelling, cohesive, and distinct, designed to resonate with diverse stakeholders while standing out in the healthcare space. - Campaign Execution
Own both strategy and execution for high-impact campaigns across digital and physical channels—including web, email, ads, OOH, video, and print. - Lifecycle & System Design
Establish and uphold design standards across all lines of business. - Creative Team Mentorship & Resource Strategy
Lead and support a hybrid creative team—internal designers, contractors, and agencies—through clear standards, effective workflows, and scalable tooling. - Cross-Functional Collaboration & Execution
Work closely with Marketing, Communications, Growth, Care Delivery, Product, and Partner teams to translate business goals into bold, empathetic creative.
WHAT YOU BRING
- 7+ years in visual design, creative direction, or brand leadership, including 3+ years managing multidisciplinary or distributed creative teams
- Direct people-leadership experience, including mentoring, developing, and managing both full-time and part-time designers
- Proven ability to manage agency and freelance partners
- A strong portfolio demonstrating visual storytelling and design craft across digital, print, campaign, and presentation formats
- Experience balancing multiple workstreams, priorities, and timelines
- Confident project management instincts
- Strength in systems thinking and creative operations
- Cross-functional experience collaborating with marketing, product, clinical, operations, and growth teams
- A collaborative mindset and strong creative instincts
Experience in healthcare, digital health, or value-based care is a plus, but not required. Experience at a startup is a bonus!
WHY THIS ROLE, WHY NOW
This is a rare opportunity to build the creative structure for one of the most cross-functional and high-impact teams at Thyme Care.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives.