Full-Time Director, Marketing AI Center of Excellence

ServiceNow is hiring a remote Full-Time Director, Marketing AI Center of Excellence. The career level for this job opening is Manager and is accepting Austin, Texas based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Director, Marketing AI Center of Excellence

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

Austin, Texas

Salary

YEAR $162800 - $284900

Job Details

Want to shape how AI transforms marketing? Join our team as Director, Marketing AI Center of Excellence.
Key Responsibilities:
  1. Develop and operationalize the AI strategy for Global Marketing.
  2. Prioritize and enable AI use cases with Marketing leaders.
  3. Create and maintain best practices and governance for AI applications.
  4. Drive and demonstrate value, ensuring measurable business impact.
  5. Build and lead a thriving AI community within Global Marketing.
  6. Represent Global Marketing in enterprise-wide AI programs.
  7. Track market shifts and emerging AI capabilities.
Requirements:
  • 15+ years overall experience with 10+ in marketing, transformation, or data-driven innovation, including 2–3 years in an AI-focused leadership role.
  • Proven track record delivering AI-powered programs from concept through scale.
  • Experience establishing AI governance and ethics frameworks.
  • Proficiency with AI agents, LLMs, and generative AI tools.
  • Change leader with the ability to turn vision into outcomes at scale.
  • Exceptional communicator and collaborator.
  • Passion for building future-ready talent and fostering a culture of innovation.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Director, Marketing AI Center of Excellence at ServiceNow is 26th of October 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Austin, Texas ] applicants. .

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