Full-Time Director of Payments Operations

As Director of Payments Operations, you will play a critical leadership role in shaping and scaling Nextech’s financial services portfolio. You will own the strategy, execution, and continuous improvement of core payment processing operations, embedded financing solutions, and new financial product initiatives. Leveraging deep expertise in financial services, operational excellence, and cross-functional leadership.

• Lead Payments Operations team managing payment processing and embedded financing products.
• Develop scalable, efficient operational processes to enhance practice experience.
• Mitigate emerging risks, balancing revenue and practice experience with loss prevention and regulatory compliance.
• Collaborate with Legal, Compliance, Product, Marketing, Sales, Engineering, and Finance.
• Build and inspire a high-performing, cross-functional team.
• Identify long-term growth strategies for financial services and business solutions.
• Negotiate and manage third-party technology and business partnerships.

• 8+ years of progressive leadership in fintech, payments, lending, or related SaaS/financial services industries.
• Experience leading operational frontline teams across multiple sub-functions.
• Proven success in business building and cross-functional leadership.
• Strong knowledge of credit, fraud, regulatory risk, and loss prevention strategies.
• Excellent communication, analytical, negotiation, and decision-making skills.
• Bachelor’s degree required; MBA or advanced degree preferred.

• Advanced degree in business, economics, law, or engineering.
• Deep expertise in healthcare payment processing.
• 5+ years in embedded payments or fintech, ideally in healthcare.
• Proficiency in Salesforce.com or similar CRM tools
• Stripe / Adyen experience is also highly beneficial.

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