Full-Time Director Outbound Product Manager - Field Service

• Create high-quality enablement content that communicates the value of product innovations within our Field Service Management product.
• Develop a deep understanding of customer use cases and success outcomes, and document them to influence product roadmaps.
• Develop best-practice assets, including early product demos, to drive product adoption by customers and partners.
• Become a trusted resource to promote the Field Service Management product vision with industry influencers, strategic partners, and other stakeholders.
• Collaborate closely with Inbound Product Management, Product Marketing, Product Success, and Technical Alliances to define product strategy, release themes, go-to-market plans, and customer adoption initiatives.
• Manger fellow Outbound Product Managers and cross-functional teams to achieve shared goals.

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 15+ years of Product Management or related experience
• 10+ years of experience in the Field Service Management domain
• Excellent written and oral communication skills
• Strong bias toward action, hands-on with product, and a sense of urgency to succeed in the market
• Outstanding interpersonal and leadership skills to work effectively with customers, executives, colleagues, cross-functional teams, and external partners

• Experience in Solution Consulting, Solution Architecture, or Enterprise Architecture (a plus)

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