Full-Time Director, Product

🚀 Director, Product – DataCandy (A Paystone Company)Lead Integration. Drive Growth. Redefine Customer Loyalty.
About DataCandy
DataCandy, a Paystone company, is a leading customer loyalty and gift card platform powering thousands of retail, restaurant, and service brands across North America. Our mission is to help businesses turn casual customers into loyal champions—through simple, elegant loyalty solutions that drive repeat visits and lasting relationships.
As we expand our ecosystem and integrate new capabilities, we're looking for a bold and strategic Director of Product to lead us into our next chapter of growth.
The Opportunity
This is a pivotal leadership role for a product innovator ready to take on both high-impact strategy and hands-on execution. You’ll lead the integration of a newly acquired competitor platform into the DataCandy ecosystem, while simultaneously owning the growth roadmap for our core product suite.
You’re someone who thrives in complexity, with the technical fluency to work shoulder-to-shoulder with engineering and the strategic acumen to scale a product that delivers real business value to thousands of merchants. If you're energized by turning vision into execution while leading a high-performing team—this is your moment.
What You’ll Be Doing

• 🔄 Own & Lead Platform Integration StrategyLead the strategic integration of a competitor platform—unifying user experiences, feature sets, and backend systems into DataCandy.Identify functionality gaps, overlaps, and optimization opportunities to deliver a seamless customer experience.Define and oversee the customer migration journey, ensuring minimal disruption and long-term value.
• 📈 Define & Execute Growth Product StrategyOwn and evolve the product roadmap, aligned to key growth levers like adoption, monetization, and retention.Leverage market trends, customer insights, and performance data to uncover expansion opportunities and prioritize investment.
• 🤝 Build Customer-Centric SolutionsStay close to customers and frontline teams to deeply understand needs, challenges, and opportunities.Foster a culture of outcome-driven delivery and customer empathy across your team.
• 👥 Lead & Grow a High-Performing TeamManage and mentor a team of Product Managers; set clear objectives, empower autonomy, and invest in growth.Collaborate cross-functionally with Engineering, UX, Sales, Support, and Marketing to bring products to life and drive go-to-market success.
• 📊 Drive Impact Through Metrics & ExperimentationDefine and track KPIs for adoption, usage, retention, and customer satisfaction (NPS, CSAT).Use experimentation (A/B tests, cohorts, feedback loops) to inform decisions and continuously optimize.

What You Bring

• ✅ Product Strategy & Execution Expertise7+ years of product management experience, with 2+ in a senior leadership role.Bachelor’s degree in Business, Computer Science, Engineering, or a related field, MBA or Master’s degree is a plus but not requiredProven success in scaling B2B SaaS platforms or marketplace products.Strong technical literacy; comfortable discussing APIs, architecture, and integration tradeoffs with engineering.Experience in loyalty, rewards, or gift card products is a plus.
• 🧠 Strategic Thinking & InfluenceExceptional ability to connect user needs with business outcomes.Confident communicator with experience presenting vision, roadmaps, and impact to executive stakeholders.Track record of leading high-performing teams in cross-functional, fast-paced environments.
• ⚙️ Integration & Operational ExcellenceHands-on experience managing platform integrations, especially in the context of acquisitions or consolidations.Strong project leadership, risk management, and communication skills to lead migrations end-to-end.

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