Full-Time Forward Deployed Solution Architect – Applied AI
ServiceNow is hiring a remote Full-Time Forward Deployed Solution Architect – Applied AI. The career level for this job opening is Experienced and is accepting San Francisco, California based applicants remotely. Read complete job description before applying.
This job was posted 4 months ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
ServiceNow
Job Title
Forward Deployed Solution Architect – Applied AI
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
San Francisco, California
Salary
YEAR $236000 - $413000
Share
Job Details
Team Bio: ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI.
Why This Role Matters:
Enterprise leaders aren’t just experimenting with AI—they’re demanding outcomes. The next wave of adoption will be led by those who can move fast, deliver measurable value, and transform 1-off wins into repeatable success. As a Forward Deployed Solution Architect (FDSA), you operate on the frontlines of that transformation. You embed with customers to uncover opportunities, architect AI-powered systems that drive ROI, and guide how those solutions scale across the Now Platform. This is a rare opportunity to serve as a Field Product Architect at the forefront of applied AI, helping define what great looks like for scalable enterprise innovation.
What You’ll Do:
- Lead Strategic Discovery: Identify high-impact AI opportunities by running hands-on workshops and aligning stakeholders.
- Architect AI-Native Solutions: Design systems using LLMs, RAG pipelines, retrieval logic, and workflow orchestration.
- Accelerate Delivery with Engineers: Collaborate closely with FDSEs to build, test, and iterate functional solutions quickly.
- Codify Best Practices: Create repeatable frameworks, reusable templates, and modular components.
- Drive Alignment: Influence customer and executive buy-in through clear storytelling and solution framing.
- Advocate Field Insights: Capture feedback from deployments to shape product strategy and prioritize platform needs.
- Enable Scale: Equip internal teams and customers to expand success through documentation and technical onboarding assets.
What You Bring:
- Enterprise Experience: 15+ years of overall experience, with 5–7+ years in enterprise AI/ML architecture, field engineering, or solution consulting.
- Technical Mastery: Strong grasp of LLM-based systems and GenAI pipelines including prompt engineering, retrieval-augmented generation (RAG), orchestration, and data modeling. Experience designing full-stack intelligent workflows.
- Cloud & Infrastructure Fluency: Deep hands-on experience with AWS, Azure, or GCP, including use of containers, infrastructure-as-code (Terraform, CloudFormation), and enterprise integration patterns.
- Engineering Depth: Proficient in Python and SQL, with working knowledge of GenAI tooling frameworks like LangChain, Semantic Kernel, or similar.
- Customer & Delivery Leadership: Comfortable operating in ambiguous, high-stakes environments. Experienced in guiding cross-functional technical teams, influencing executive stakeholders, and ensuring clarity from ideation to implementation.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Forward Deployed Solution Architect – Applied AI at ServiceNow is
29th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
San Francisco, California
] applicants. .
Related Jobs You May Like
GenAI Solution Architect
Ottawa, Canada
2 days ago
AI Governance
Cloud Platforms (AWS)
GenAI Solutions Design
Assent
Full-Time
Experienced
Senior Business Process Consultant (AI)
Austin, Texas
3 days ago
AI Integration
Business Process Consulting
Business Requirements Analysis
ServiceNow
Full-Time
Experienced
Senior Technical Consultant (AI)
Austin, Texas
4 days ago
AI Models
JavaScript
NLU
ServiceNow
Full-Time
Experienced
AI Architect, Delivery Acceleration
Atlanta , Georgia
4 days ago
Agentic AI
AI Platforms
Generative AI
ServiceNow
Full-Time
Experienced
YEAR $187600 - $328300
AI Engineer
Warszawa, Poland
4 days ago
API Development
Generative AI
Large Language Models (LLMs)
InPost
Full-Time
Experienced
Director, AI Applications Engineering
Orlando, FL
1 week ago
AI/ML Applications
Generative AI
LLMs
NBCUniversal
Full-Time
Manager
Senior Technical Consultant (AI)
Austin, Texas
1 week ago
JavaScript
NLU
Problem-solving
ServiceNow
Full-Time
Experienced
Staff Engineer, Generative AI
Remote, India
1 week ago
.NET Backend Development
AWS Architecture
Generative AI
Nagarro
Full-Time
Experienced
AI Architect
Santa Clara, CALIFORNIA
1 week ago
AI Platforms
Data Science
Generative AI
ServiceNow
Full-Time
Experienced
YEAR $187600 - $328300
Senior Principal AI Architect
Santa Clara, CALIFORNIA
1 week ago
AI Development
Generative AI
LLM
ServiceNow
Full-Time
Expert
YEAR $217500 - $380700
Manager, Corp Core AI Product
Universal City, CALIFORNIA
1 week ago
AI Product Strategy
AI Solution Delivery
Generative AI
NBCUniversal
Full-Time
Manager
Senior Principal AI Architect, Delivery Acceleration
Santa Clara, CALIFORNIA
1 week ago
AI Development
Data Science
Generative AI
ServiceNow
Full-Time
Expert
YEAR $217500 - $380700