Full-Time GCM Client Administrator IV - Loan Agency
Wilmington Trust N.A. is hiring a remote Full-Time GCM Client Administrator IV - Loan Agency. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
Wilmington Trust N.A.
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Role Description This role involves leading all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Support senior account relationship managers. Serve as administrator for large and/or highly complex clients. Maintain daily contact with clients to address inquiries and facilitate requests. Process all related transactions, including:
- Collecting critical documents
- Processing cash disbursements
- Managing trades and account balances
- Establishing new accounts
- Facilitating client requests for discretionary distributions and trust terminations
Ensure proper administrative management for accounts under responsibility. Contribute knowledge to processes, procedures, and strategic decisions related to the role.
Qualifications Bachelor’s degree and a minimum of 2 years’ relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ relevant work experience with direct client contact. Strong focus on customer service and satisfaction. Excellent verbal and written communications skills.
Requirements Degree focus on Finance, Business, Economics, or Accounting preferred. CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus preferred. Strong skills in pertinent software applications, with ability to rapidly learn new applications. Experience working in a team environment. Strong interpersonal skills with ability to build significant level of trust with clients; empathy and a real interest in working with people. Self-confident with proven ability to work well with highly capable and successful individuals. Advanced analytical ability. Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit and/or division. Experience contributing to positive working relationships and maintain integrity and professionalism.