Full-Time Global T&E Process Owner – SAP Concur Expert
O-I is hiring a remote Full-Time Global T&E Process Owner – SAP Concur Expert. The career level for this job opening is Experienced and is accepting Envigado, Colombia based applicants remotely. Read complete job description before applying.
This job was posted 2 months ago and is likely no
longer active. We encourage you to explore more recent opportunities on our site. However, you
may still try your luck using 'Apply Now' link below. We recommend focusing on newer listings
available here.
O-I
Job Title
Global T&E Process Owner – SAP Concur Expert
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Envigado, Colombia
Share
Job Details
You will be responsible for overseeing and managing the company's global travel and expense processes. This role ensures policy and process compliance and will work closely with various departments, including finance, HR, and procurement to implement and maintain best practices in travel and expense management. On the other hand, in this role you will oversees Help Desk and Vendor Query Portal ensuring prompt resolution and stakeholder satisfaction.
Principal Accountabilities:
- Vendor Query Portal Management: Oversee the end-to-end process of vendor query resolution through the vendor query portal. Collaborate with IT and vendors to enhance the functionality and user experience of the portal.
- Help Desk Operations: Establish and manage a centralized help desk function to address internal and external inquiries related to vendor interactions. Implement best practices for efficient help desk operations, including ticketing systems and knowledge base management.
- Query Resolution and Escalation: Act as a subject matter expert in resolving complex vendor queries, providing guidance to the team for effective and timely resolution. Implement escalation procedures for high-priority issues, ensuring prompt resolution and stakeholder satisfaction.
- Vendor Relationship Management: Collaborate with procurement and vendor management teams to identify trends in vendor queries and proactively address recurring issues. Develop and maintain positive relationships with key vendors through effective communication and issue resolution.
- Travel & Expenses Management: Act as subject matter expert for travel and expenses-related inquiries, providing expert guidance to employees and stakeholders. Utilize Concur or other relevant tools to manage end-to-end travel and expenses processes, ensuring compliance with policies and procedures.
- Concur Expertise: Serve as the Concur system expert, providing advanced training and support to users across the organization. Collaborate with IT teams to implement system upgrades and enhancements.
- Expense Reporting and Auditing: Monitors the expense reporting process, overseeing the review and auditing of submitted expense reports for accuracy, policy compliance, and completeness. Implement and maintain robust controls for expense auditing to mitigate financial risks.
- Global Compliance: Ensure adherence to global travel and expense policies, regulatory requirements, and industry standards. Stay informed about changes in regulations and update policies accordingly.
- Issue Resolution: Investigate and resolve complex issues related to invoice processing, payment discrepancies, and vendor inquiries. Provide timely and effective solutions to ensure continuous process flow.
- Invoice Issue Escalation: Escalating invoice discrepancies or issues related to OCR, Workflows, Invoice processing to relevant departments or individuals for resolution for critical matters that require appropriate attention and to be resolved effectively within the organization.
- Reporting and Analysis: Generate and analyze reports related to travel and expenses, providing expert insights and recommendations for process improvement. Develop and maintain key performance indicators (KPIs) to measure the effectiveness of travel and expenses processes.
- Desktop Procedure (DTP) Approval: Approving and updating desktop procedures, which are detailed step-by-step guides for executing specific tasks within the Invoice to Pay process. These procedures ensure consistency and accuracy in day-to-day operations.
You will oversees and optimizes the company's travel and expense processes, ensuring policy compliance and efficient operations. Also, you will implement travel policies by leveraging travel and expense management software, they streamline booking and expense reporting, enhances financial accuracy, and ensures timely reimbursements. In this role, you will provide training and analyze T&E data to identify trends and opportunities for improvement, as well as supporting on the expense audit. You maintain positive relationships with key vendors through effective communication and issue resolution as well as ensuring prompt resolution and stakeholder satisfaction. This role significantly impacts financial savings, operational efficiency, compliance, employee and vendor satisfaction. Extensive experience in global travel and expense management, with deep expertise in SAP Concur. Strong working knowledge of invoice-to-pay processes within a shared services or high-volume finance environment. Hands-on proficiency with ERP systems (including SAP, OCR, and invoice automation tools) to streamline accounts payable operations. Proven ability to analyze data, identify inefficiencies, and implement process improvements across financial workflows. Skilled communicator with excellent interpersonal and cross-functional collaboration abilities. Demonstrated success managing and prioritizing multiple tasks in fast-paced, deadline-driven environments.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Global T&E Process Owner – SAP Concur Expert at O-I is
18th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Envigado, Colombia
] applicants. .
Related Jobs You May Like
Sr. Business Procurement Manager
Milpitas, CA
3 days ago
Category Management
NPI
Procurement
Sandisk
Full-Time
Senior Manager
Procurement Specialist
LatAm, India, Ukraine
2 weeks ago
Compliance
Contract Negotiation
Financial Analysis
Miratech
Full-Time
Experienced
Sr Strategic Sourcing Manager
San Diego, California
2 weeks ago
Category Management
Contract Management
Negotiation
ServiceNow
Full-Time
Senior Manager
YEAR $137500 - $240700
Analyst- Procurement Services
San Jose, Costa Rica
2 weeks ago
Accounting
Data Analysis
ERP Reconciliations
WNS Global Services
Full-Time
Experienced
e-Procurement Specialist
Sydney, Australia
2 weeks ago
Coupa
E-Procurement
Purchase To Pay
Endeavour Group Careers
Full-Time
Entry Level
Procurement Consultant
Kearny, NJ
2 weeks ago
Procurement Processes
Stakeholder Collaboration
System Integration
VTekis Consulting LLP
Full-Time
Experienced
Procurement Manager
Dallas, TX
2 weeks ago
Analytical Skills
Contract Negotiation
Risk Management
Avery Dennison
Full-Time
Manager
YEAR $101250 - $135000
Procurement Consultant
Kearny, NJ
2 weeks ago
Procurement Processes
System Configuration
System Integrations
VTekis Consulting LLP
Full-Time
Experienced
GTM Strategic Sourcing Manager
Addison, Texas
2 weeks ago
Category Management
Contract Negotiation
Stakeholder Management
ServiceNow
Full-Time
Manager
YEAR $112200 - $196400
Contract Management Support
Sacramento, CA
3 weeks ago
Compliance
Contract Management
Invoice Processing
AECOM
Full-Time
Experienced