Full-Time Head of Strategic Planning, Customer Services

Entain is hiring a remote Full-Time Head of Strategic Planning, Customer Services. The career level for this job opening is Manager and is accepting London, United Kingdom based applicants remotely. Read complete job description before applying.

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Entain

Job Title

Head of Strategic Planning, Customer Services

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

London, United Kingdom

Job Details

We are seeking a commercially astute and strategically minded leader to join our Customer Service and Operations division as Head of Strategic Planning. This role focuses on long-term financial planning and optimising cost efficiency at an organisational level.
  • Total Cost of Ownership (TCO) Modelling: Developing comprehensive TCO frameworks to evaluate the long-term financial impact of business decisions.
  • Financial Forecasting & Commercial Analysis: Conducting in-depth analysis of key financial drivers and using predictive modelling techniques to forecast financial outcomes.
  • Budget Oversight & Financial Stewardship: Supporting the end-to-end budgeting process and implementing proactive cost control measures.
  • Investment Prioritisation: Driving investment strategies by developing robust business cases for transformation initiatives and technology investments.
  • Aligning Financial Insights with Strategic Goals: Acting as a trusted advisor to senior leadership by translating financial metrics into actionable insights.
Experience:Proven experience in a senior finance, commercial strategy, or business performance role. Expertise in TCO analysis, budgeting, forecasting, and commercial planning. Excellent communication and storytelling skills. Adept at managing cross-functional relationships.Key Skills:
  • Strategic Leadership
  • Exceptional Communication & Stakeholder Management
  • Commercial Acumen
  • Problem-Solving & Crisis Management
  • Resilience & Adaptability

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Head of Strategic Planning, Customer Services at Entain is 20th of August 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ London, United Kingdom ] applicants. .

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