Full-Time Indirect Sales Support Specialist

Energized by the challenge of scaling a business? We’re looking for an Indirect Sales Support Specialist to play a key role in growing our retail partnerships and marketplace presence!

In this role, you’ll monitor sales, fine-tune product listings, analyze performance trends, and tackle marketplace challenges—all while collaborating with a team that thrives on innovation and problem-solving.

What you’ll be doing:

1. Product Setup and Content Optimization
   • Oversees the setup and maintenance of new products on all platforms.
   • Updates product content seasonally for SEO optimizations.
   • Gathers product details and assets (photos and copy).
2. Monitoring and Reporting
   • Monitors order flows (Order Flow Monitoring).
   • Ensures orders are processed and shipped as planned for retail partners (Amazon, Walmart, Target, Nordstrom, Nordstrom Rack, Pottery Barn, etc.).
   • Monitors sales (Sales Monitoring).
   • Tracks sales performance by Retail Partner and Brand.
   • Investigates and addresses sales exceptions.
   • Performs partner site audits for accurate product listings.
   • Ensures product compliance and monitors accounts.
   • Conducts In-Season and Post-Season Analysis.
3. Inventory and Pricing Management
   • Monitors inventory availability.
   • Updates retailer allocations based on sales performance.
   • Updates pricing across retail partnerships.
4. Accounting Reconciliation
   • Collects and organizes reconciliation forms from partners.
   • Performs other duties as assigned.

What we’re looking for:

• Bachelor’s Degree in any field.
• Minimum 2-5 years relevant experience in eCommerce (product setup on retail/marketplace websites).
• Expertise in content optimization.
• Familiarity with eCommerce KPIs (Traffic, AOV, Conversion Rate).
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Familiarity with marketplace tools (Helium 10, Jungle Scout, etc.).
• Ability to learn and train team on new tools.
• Attention to detail and proactive task management.

Location: Remote working in Manila.

Must-haves:

• Attend occasional in-person meetings.
• Reliable high-speed internet connection (DSL, Fiber, or Broadband - minimum 50MBPS).

Note: Online assessment will be part of the recruitment process.

Status: Full-time, permanent position with benefits.

Hardware Provision: Company-issued laptop on first day.

Benefits:

• Government-mandated Benefits
• 13th Month Pay
• Paid Leaves
• Internet Subsidy
• Healthcare Coverage (with dependents)
• Maternity/Paternity/Solo Parent Benefits
• Continuous Learning and Professional Development
• Mental Health Support
• Company Incentive
• Meeting & Team Building Allowance
• Shutdown Week
• Volunteer Time Off
• Bereavement Leave

What is the last date for applying to the job?

Which countries are accepted for this remote job?