Full-Time IT Systems Administrator

Smartsheet is hiring a remote Full-Time IT Systems Administrator. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.

Smartsheet

Job Title

IT Systems Administrator

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

USA

Salary

YEAR $92500 - $126250

Job Details

Smartsheet is seeking a seasoned Systems Administrator. You will administer multiple SaaS and on-prem technologies, ensuring reliable, scalable systems and operational excellence. This role reports to the Manager of IT Infrastructure in our Bellevue, WA office.

Responsibilities Include:

  • Administration, maintenance, and support of SaaS platforms
  • Administration, maintenance, and support of Service Desk ITSM solutions
  • Supporting existing SaaS products as user base and functionality grows
  • Providing escalated systems support for Service Desk, resolving issues, and mentoring the corporate IT team
  • Developing scripts and tools for automating routine tasks
  • Conducting in-depth technical investigations to identify root causes
  • Monitoring system usage to ensure capacity meets growth requirements
  • Collaborating on new IT programs to improve performance
  • Creating knowledge base content and reviewing existing documentation for enhancements
  • Performing additional duties as assigned

Qualifications:

  • 2+ years of experience as a systems administrator in a production Windows and Linux environment
  • Strong customer service skills and a passion for learning technology
  • Ability to plan, organize, schedule, and implement multiple projects concurrently
  • Experience with OKTA, including OKTA Workflows
  • Familiarity with SOX, HIPAA, or PCI compliance
  • Proficiency in PowerShell and other scripting languages
  • Understanding of internet protocols, network firewalls, routing, switching, and VPNs
  • Knowledge of ITIL/ITSM concepts and frameworks
  • Experience with FreshService ITSM (including workflow automation)
  • Ability to work occasional evenings, holidays, or weekends
  • Participation in an on-call rotation
  • Legally eligible to work in the US on an ongoing basis

Compensation & Benefits:

  • Competitive salary range: $92,500-$126,250 USD
  • Comprehensive benefits package

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time IT Systems Administrator at Smartsheet is 13th of May 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

Related Jobs You May Like

Solution Architect

London, United Kingdom
13 hours ago
Autodesk Construction Cloud
BIM
Software Development
ASSYSTEM
Full-Time
Experienced

SaaS Systems Engineer

Seattle, WA
1 day ago
AWS/Azure
Relational Databases
SaaS Systems Operation
Acumatica
Full-Time
Experienced
YEAR $100000 - $115000

Senior ServiceNow ITOM Consultant

Mission, TX
2 days ago
Cloud Platforms (AWS, Azure, GCP)
CMDB Architecture
Event Management
Rede Consulting Services
Full-Time
Expert

Senior Technical/Scientific Support Engineer

UK, Ireland
4 days ago
Computational Fluid Dynamics (CFD)
Customer Service
Life Sciences/R&D/Pharmaceutical
Dotmatics
Full-Time
Senior Manager

Technical Support Engineer

Romania
4 days ago
API
Java
SQL
AppDirect
Full-Time
Experienced

Team Lead, Technical Support

USA, UK
4 days ago
Customer Service
Problem Solving
Team Leadership
Lightspeed Systems
Full-Time
Manager

M365 IT Administrator

Mexico City, Mexico
4 days ago
Communication
Microsoft 365
Microsoft Teams
PSI CRO
Full-Time
Experienced

General Maintenance Technician

Strongsville, OH
4 days ago
Electrical Systems
Equipment Repair
IT Services
Domino's
Full-Time
Entry Level

Junior Product Trainer

Wolverhampton, United Kingdom
5 days ago
Client Relationship Management
Communication Skills
Presentation Skills
Eurofins
Full-Time
Entry Level

Operations Technician III

Charlotte, NC
5 days ago
Communication
Customer Service
Network Management
Brightspeed
Full-Time
Experienced

ServiceNow IRM/GRC Roles (Remote)

India/USA
5 days ago
Compliance
GRC
IRM
Rede Consulting Services
Full-Time
Experienced

Facilities Maintenance Regional Lead

Perth, Australia
5 days ago
Budget Management
Facility Management
Maintenance
Sodexo
Full-Time
Manager