Full-Time L5 - Product Designer

DevRev's AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn.

DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

As a Product Designer at DevRev, you'll use your advanced capabilities to tackle significant design challenges across product areas. You'll be responsible for complex systems design while providing strong guidance to your peers and team members.

1. Lead the design of highly complex features or product areas
2. Create cohesive, scalable design systems and patterns
3. Drive user research strategies to inform product direction
4. Identify and address systemic user experience issues
5. Collaborate deeply with product and engineering leaders on strategic initiatives
6. Provide substantial mentorship to other designers on the team

Requirements

• 8-10 years of product design experience
• Expert-level mastery of design tools and methodologies
• Comprehensive understanding of systems design and information architecture
• Proven ability to lead complex design projects with multiple stakeholders
• Strong facilitation and presentation skills
• Experience interpreting business challenges into product opportunities

Who You Are

• You're an advanced designer capable of creating elegant solutions to complex problems
• You excel at breaking down ambiguous problems into actionable design work
• You demonstrate exceptional craft while maintaining a systems perspective
• You effectively navigate organizational dynamics to drive design influence
• You're passionate about elevating design quality and mentoring other designers

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