Full-Time Loss Mitigation Associate
Hyundai Capital is hiring a remote Full-Time Loss Mitigation Associate. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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Hyundai Capital
Job Title
Loss Mitigation Associate
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
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Job Details
The Associate, Loss Mitigation is primarily responsible for managing a queue of delinquent accounts 80+ days past due through charge off by investigating, monitoring and resolving accounts. The position will comply with internal policy and procedures on handling all accounts. All positions within the Operations Division are expected to collaborate cross divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.
What You Will Do
- Manage a queue of delinquent 80+ days past due accounts. Handle inbound and outbound calls as needed per position. Ensure all account activity is properly documented per department standards. Adhere to department standards for effective queue management.
- Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance.
- Perform all other duties as assigned.
What You Will Bring
- 1-2 years collection or relevant experience (automotive preferred)
- Previous experience in late-stage collections is preferred
- High school graduate or GED equivalent
- Bachelor’s degree preferred
- Ability to independently manage their time daily to ensure productivity and goals are met
- Strong negotiation skills – Ability to negotiate mutually beneficial arrangements with the customer
- Skip tracing skills - Ability to utilize various skip tracing tools (where applicable)
- Basic computer skills - Knowledge of Windows including Word and Excel
- Strong communication skills - Ability to clearly communicate thoughts and ideas to peers and customers
- Strong negotiation skills – Ability to negotiate mutually beneficial arrangements with the customer
- Strong listening skills - Ability to listen and understand direction
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Loss Mitigation Associate at Hyundai Capital is
13th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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