Full-Time Major Case Claims Team Lead

Reserv, Inc is hiring a remote Full-Time Major Case Claims Team Lead. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.

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Reserv, Inc

Job Title

Major Case Claims Team Lead

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

USA

Job Details

About Reserv: Reserv is an insurtech creating AI and automation technology for claims. Founded by insurtech veterans and venture-backed by Bain Capital and Altai Ventures.

About the role: As a Claims Team Lead, Major Case at Reserv, you will provide support to a claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing adjusting staff doing work to service a commercial auto delivery & rideshare client.

Who you are:
  • Highly motivated and growth-oriented
  • Strong leader
  • Tech-oriented
  • Passionate
  • Empathetic leader
  • Sense of urgency
  • Creative
  • Curious
  • Problem solver
  • Communicative

What we need:
  • Oversee a team of commercial auto adjuster direct reports
  • Implement and maintain best practices for claims handling
  • Align team with client and customer expectations
  • Serve as a resource for escalated claims
  • Foster a positive work environment
  • Attract, hire, retain, and train
  • Prepare and present claims reports
  • Serve as backup leader
  • Responsible for initial onboarding
  • SME for first-line questions
  • Identify topics and trends

Requirements:
  • Active insurance adjuster’s license
  • Bachelor's degree (or equivalent experience)
  • 8+ years of insurance claims experience
  • 3+ years of leadership experience
  • Experience with auto delivery and/or Ride Share is required.
  • Comfortable with technology
  • Demonstrated commitment to quality
  • Integrity and ethics
  • Willing to obtain all licenses within 60 days
  • Knowledge of state regulations
  • Willingness to travel for clients and claims

Benefits:
  • Generous health-insurance package
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy
  • Generous family leave policy
  • Work from anywhere
  • Apple laptop and large second monitor

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Major Case Claims Team Lead at Reserv, Inc is 8th of October 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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