Full-Time Manager, Product Design

• Directly manage, mentor and develop 3–5 designers
• Drive the UX vision and execution of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
• Collaborate cross-functionally with product management, user research, engineering and content from strategic definition, planning, architecture, through tactical execution of the product roadmaps
• Distill complex problems into clear goals and requirements for the design and research team
• Understand the company's Design Systems, encourage their application, and contribute to their further development and maintenance.
• Drive the growth of user-centric, collaborative culture across the Business Unit 
• Evangelize design strategy and product vision across the global, distributed design teams
• Assist in conducting user needs assessment, task analysis and develop user profiles; identify key tasks for user research, competitive analysis and user testing, develop usability plans.
• Develop high level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
• Lead your team through rapid iterations of theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions.
• Oversee your team's work: detailed mockups and prototypes and behavior specifications.
• Oversee UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification.
• Participate in documentation development process such as user experience specifications, testing and evaluation.
• Work closely with product management in UX ideation and innovation.
• Travel up to 20% of the year 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Minimum 3 years of experience managing people and/or leading design teams
• Minimum 14+ years of experience in UX Design and/or Interaction Design field
• Passion to grow and mentor people
• Strong skills in Information Architecture
• A portfolio of work samples representing your work and approach
• Expertise in one or more of the following enterprise product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal
• Expert with Sketch, Invision, Photoshop, or other design tools
• Ability to do rapid prototyping in Axure, Keynote, Framer, Principle or similar tools
• Ability to understand and distill complex problems into clean solutions
• Must have strong written and verbal English communication skills
• Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team
• Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
• Must be able to work with minimal supervision in a fluid, fast-paced and truly agile environment
• Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos
• Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus

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