Full-Time Marketing Automation Specialist
Turnitin, LLC is hiring a remote Full-Time Marketing Automation Specialist. The career level for this job opening is Experienced and is accepting Mexico City, Mexico based applicants remotely. Read complete job description before applying.
Turnitin, LLC
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Job Details
The Marketing Automation Specialist is a critical member of the global Marketing Operations team, responsible for executing and optimizing marketing automation campaigns.
Required Skills and Expertise:
- Strong understanding of marketing automation platforms (Pardot preferred)
- Strong understanding of CRM systems (Salesforce)
- Strong understanding of digital marketing principles, particularly email marketing
Data Governance and Integrity:
- Lead data hygiene efforts to maintain clean, actionable, and compliant data within the marketing automation and CRM platforms
- Establish and enforce data governance best practices, including deduplication, normalization, and validation.
- Monitor compliance with GDPR, CCPA, and other relevant data privacy regulations
- Develop and manage processes to ensure accurate segmentation, reporting, and attribution
Platform Management:
- Efficiently manage and maintain marketing automation platform (Pardot)
- Oversee list imports, pulls, and unsubscribe requests
- Create and manage forms to capture lead information
- Upload and manage files within the platform
- Organize and maintain folder structures for efficient workflow
- Build and execute email campaigns, including A/B testing and personalization
- Conduct regular audits and clean-up of platform data and processes
- Develop and maintain documentation for platform processes, data workflows, and governance policies
- Implement requested changes to lead routing rules
Campaign Execution:
- Develop and execute targeted email campaigns, nurturing programs, and other automated marketing initiatives
- Segment audiences based on specific criteria to deliver personalized messaging
- Monitor campaign performance metrics and make data-driven adjustments
Technical Expertise:
- Troubleshoot system-related issues and optimize workflows within Pardot
- Utilize SQL to extract data, validate campaign audiences, and join multiple data sources
- Stay up-to-date on industry trends and best practices for marketing automation
Collaboration and Training:
- Collaborate effectively with global marketing teams to understand their needs and translate them into actionable plans
- Communicate clearly and concisely with both technical and non-technical stakeholders
- Document processes and create knowledge base articles to improve efficiency and knowledge sharing
- Conduct training sessions for marketing teams on data governance, platform best practices, and compliance standards for self-service
- Maintain and expand a knowledge base of best practices and troubleshooting tips
Requirements:
- 2+ years of hands-on experience with marketing automation platforms, preferably Pardot
- Strong understanding of CRM systems, particularly Salesforce
- Proficiency in email marketing best practices, including deliverability and A/B testing
- Excellent analytical skills to measure campaign performance and identify optimization opportunities
- Familiarity with data privacy regulations (e.g., GDPR, CCPA) and their application in marketing systems
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a global team
- SQL skills preferred, but not required