Full-Time Mortgage Post Closing Supervisor

Job Summary: The Post Closing Supervisor is responsible for supervising the day-to-day functions of the Post Closing Department including loan shipping, loan delivery, management of collateral, clearing purchase suspense, recording reconciliations, insuring and timely delivery of post-closing documents.

This role is responsible for supporting Post Closing Department, its administrative functions and the loan delivery of all mortgage loans closed for sale in the secondary market. This position reports out of the Sacramento Corporate Office but is offered as hybrid-remote or remote depending on experience and location.

Top Responsibilities:

1. Manage and oversee all aspects of the Post Closing department. Measurement: Ensure the timely and accurate completion of all departmental tasks.
2. Maintain daily tasks. Measurement: Maintain with 97% accuracy.
3. Generate reports regarding the statuses and timely purchases of loans. Measurement: Pull reporting on a weekly basis.

Essential Duties:

• Ensure that the Post Closing processes are running efficiently throughout the loan process for the Company.
• Supervise, train, coach and lead staff in fulfilling department tasks and projects, including work assignment, time management and performance review related activities.
• Create efficiencies by reducing and/or eliminating manual processes or by streamlining current processes.
• Research issues with loan files and to determine whether loans satisfy investor requirements.
• Navigate all investor policies, including specific investor overlays.
• Act as a liaison with both internal and external department personnel.
• Motivate staff to work as a team and to establish a department reputation.
• Pull reporting to verify that all loans are shipped and insured within specified turn times.
• Manage and follow up on all aged Suspended files, escrow holdback process, final documents process, Repurchase loans, Ginnie Mae and Fannie Mae suspended files.
• Manage and maintain consistent communication with branches, management, investors.
• Manage all internal post close checklists.
• Additional duties or projects as assigned.

Requirements:

• Must have two to four years related experience as a mortgage post closer with Team Lead or supervisory experience.
• Familiar with Post Closing practices, mortgage documentation, recording practices and title/abstract legalities.
• Familiar with FHA, HUD FNMA, HELOC, USDA, and FHLMC guidelines and/or terms.
• High level of proficiency with mortgage loan processing and underwriting systems. Encompass highly preferred.

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