Full-Time Payment Operations Associate

We are seeking a Payment Operations Executive to support our day-to-day activities within the Financial Operations team. You will work under the direction and supervision of the senior team member responsible for customer payments and across different parts of the finance team, where required.

Responsibilities will include:

• Support the application of payments received onto our platform and ensure correct allocation of funds to customer accounts.
• Take ownership of our ticketing system and optimise our response times.
• Assist with ad hoc weekly, monthly, and quarterly payment functions.
• Process and verify transactions, ensuring they are completed accurately and on time.
• Monitor payment systems to identify and resolve issues, ensuring operational efficiency.
• Provide support for ad-hoc projects and analyses as required, as well as other support, including filing and administrative assistance.
• Maintain up-to-date knowledge of industry regulations and compliance requirements related to payments.

What do you need to succeed in this role:

• 1-2 years of experience in a payments, finance, or similar role, preferably in a fintech or financial services environment.
• Efficient with a high level of attention to detail and accuracy.
• Experience managing and optimising payment processes using UK payment rails.
• Strong organisational skills are essential, with the ability to prioritise tasks and meet deadlines.
• Capability to work self-sufficiently to identify and improve inefficiencies in the finance processes.
• Good communication skills, with the ability to work collaboratively with other members of the finance team and across the wider business.
• Proficient in Microsoft Excel and G-Suite. Experience using/familiarity with Jira Service Management, Jira ticketing, financial software and databases is a big plus.

What is the last date for applying to the job?

Which countries are accepted for this remote job?