Full-Time Principal Outbound Product Manager

ServiceNow is looking for a technical and customer-focused Outbound Product Manager to join the RaptorDB product team.

Role: As a key Outbound Product leader, you will shape how ServiceNow’s customers understand, adopt, and unlock value from this innovative data platform. You will be the bridge between product development, marketing, sales, and the customer.

What You’ll Do:

• Craft clear messaging and positioning for HTAP architecture within ServiceNow.
• Partner with product marketing to drive launches and thought leadership for RaptorDB.
• Create enablement content for internal teams (e.g., sales playbooks, demos, training materials).
• Deliver product evangelism at customer briefings, conferences, and webinars.
• Translate complex technical concepts into language that resonates with decision-makers.
• Collaborate with inbound product managers to influence roadmap priorities.
• Support strategic deals and partner engagements.
• Track adoption metrics and competitive dynamics to refine outbound initiatives.

To be successful in this role you have:

• 8+ years of product management, outbound product marketing, or GTM experience with data platforms/databases.
• Enterprise software experience.
• Deep understanding of technical concepts such as transactional/analytical processing.
• Experience working with enterprise customers and translating technical innovations into business value.
• Exceptional communication and storytelling skills.
• Track record of cross-functional leadership.
• Familiarity with the competitive database landscape is a plus.
• Strong organizational skills.

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