Full-Time Principal Product Manager, Enterprise AI Search
ServiceNow is hiring a remote Full-Time Principal Product Manager, Enterprise AI Search. The career level for this job opening is Expert and is accepting Waltham, Massachusetts based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Principal Product Manager, Enterprise AI Search
Posted
Career Level
Full-Time
Career Level
Expert
Locations Accepted
Waltham, Massachusetts
Salary
YEAR $147300 - $257800
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Job Details
About the Team: The Intelligent Services team is redefining how enterprises harness AI. Positioned within ServiceNow’s AI Innovation org, we build the connective tissue that powers enterprise search, agentic AI, and Intelligent workflows.
The Impact You’ll Make:Seeking a Principal Product Management for AI Search to lead the development of advanced enterprise search and conversational AI capabilities.
What you get to do in this role:
- Set the Vision & Strategy: Define and drive the roadmap for enterprise search and question-answering capabilities.
- Lead High-Impact Innovation: Partner closely with ML research, engineering, and design teams to deliver cutting-edge search solutions.
- Own Outcomes: Manage the full product lifecycle with accountability for measurable business impact.
- Turn Insights into Action: Leverage user research, customer pilots, and market intelligence to shape product direction.
- Drive Cross-Functional Alignment: Build strong partnerships across product teams to embed search and GenAI capabilities seamlessly.
- Measure What Matters: Establish clear metrics and frameworks to evaluate search quality, AI-driven value, and product success at scale.
- Inspire & Develop Talent: Lead and mentor a small team of Product Managers.
We’re seeking a Principal Product Manager with deep expertise in enterprise search and a passion for driving AI-powered innovation.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Principal Product Manager, Enterprise AI Search at ServiceNow is
29th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Waltham, Massachusetts
] applicants. .
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