Full-Time Privia+ Implementation Manager

Privia+ Implementation Manager plays a key role in Privia's provider innovation programs. Responsible for successful implementation of Privia+ products and services, removing burdensome tasks to focus on patient care.

Key Responsibilities:

• First point of contact for providers from sale to go-live, maintaining regular check-ins.
• Ensuring timely completion of tasks and leading successful go-lives.
• Executing project plans, meeting deadlines, and resolving blockers.
• Providing training on coding workflows, documentation, and compliance.
• Offering ongoing education and resources to providers.
• Serving as the primary contact during implementation.
• Maintaining momentum from sale to go-live.
• Providing go-live support as needed.
• Collaborating with clinical, operational, and billing teams.
• Configuring and optimizing coding workflows.
• Testing and validating coding systems for accuracy.
• Supporting providers through change management.
• Collaborating with SMEs for exceptional customer service.
• Compiling and providing feedback to internal and external teams.
• Addressing technical, procedural, or documentation issues.
• Escalating complex issues to relevant teams.
• Performing initial provider documentation audits, providing feedback on standards and accuracy.
• Leading/participating in shadow coding for feedback and support.
• Staying updated on regulatory changes and communicating updates.
• Maintaining detailed records of the implementation process.
• Developing/updating documentation to support future implementations.
• Required: Bachelor's degree or equivalent, CPC Certification, 5+ years in E&M and specialty coding.
• Preferred: Coding auditing experience.
• Must comply with HIPAA rules and regulations.

Salary: $75,000 - $92,000 base pay (plus bonuses and benefits), determined by experience, education and location.

Remote Requirements (for remote work): 5 Mbps Download & 3 Mbps Upload speed minimum.

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