Full-Time Product Associate
Vetcove is hiring a remote Full-Time Product Associate. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
Vetcove
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Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America's pets healthy.
Vetcove's eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place.
We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices.
About the Position
As a Product Associate at Vetcove, you’ll be at the heart of enhancing the platforms that power veterinary clinics and their pet parents.
- Drive initiatives to enhance the user experience
- Monitor product feedback
- Manage quality assurance testing
- Tackle any roadblocks to customer expansions
- Work closely with internal team members
- Have relationships with external stakeholders
- Assess and identify strengths, opportunities, and risks associated with software products and services
What You’ll Do
- Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements.
- Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents.
- Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences.
- Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality.
- Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing.
- Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption.
What We’re Looking For
- A four-year college degree
- Track record of managing multiple projects and priorities
- Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects.
- Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams.
- Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions.
- Experience with Excel and data analytics platforms (preferred)
- Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat.
- Tech-Savvy