Full-Time Product Certification Manager

• Proactive communication
• Timely tracking of complex deliverables
• Demonstrates and promotes the company vision
• Ability to manage multiple task remotely

Project management:

• Uses project-planning documents/tools to direct the work of multiple projects and track progress.
• Develops new process flows and review documentation provided by clients for general completeness and acceptability
• Develops and implements process improvements plans.
• Make sure all employees trained on multiple tasks assigns work to meet work requirements.
• Communicates with internal and partner teams, clients and third parties. Leads meetings as required.
• Tracks projects’ performance through interaction with clients, project teams and direct reports.
• Manages resourcing against project needs.

Client management:

• Works closely with other business units to maintain and strengthen relationships during active projects.
• Understands clients’ needs, establishes project deliverables, communicates progress against goals, provides appropriate visibility to resource use versus plan and ensures client satisfaction.
• Shares key information with other business units to coordinate unified approach.
• Travels to accounts as required to support meetings with key clients.

Team management:

• Manages a remote team of up to 15 operational staff.
• Coordinates team training program per program needs
• Interviews candidates to support recruitment
• Fosters professional development of direct reports, through coaching, encouragement, training and responsibility sharing.
• Works with direct reports to ensure that professional development goals are met.
• Executes YER’s of direct reports as well as contributing to YER’s of entire team

Communications:

• Ensures appropriate and timely communication of key information (business planning, project statuses, personnel, client notices, etc.) throughout the organization through periodic meetings as well as passive and active communication tools.

New business development:

• Supports new client prospecting in partnership with sales through pro-active and re-active programs.
• Develops a network of clients, vendors, and contacts.
• Leads pro-active innovation projects and activities to support client satisfaction.
• Leads visits of prospective clients and/or development of project initiation documents.
• Understand existing client’s business and grows existing client accounts by cross selling other certification services and growing existing product certification accounts.

Other/Additional:

• Conducts all activities in a safe and efficient manner.
• Performs other duties as assigned.

• Bachelor’s degree in food science/technology, business, science, quality, data science or related field. Work experience may be substituted for education.
• Supervisory experience preferred.
• Knowledge of the dietary supplements or food industries a plus.
• Data management and public standards compliance experience a plus
• Authorization to work in the United States indefinitely without restriction or sponsorship

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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