Full-Time Product Designer

Description

• Create design concepts, prototypes and mockups for mobile and web interfaces; Developing designs for our products with NJ resident needs in mind. • Create visual frameworks - like design sketches, wireframes, journey maps, and other guides that inform the development of products and can be shared with team members and stakeholders. • Lead end-to-end user research using modern practices and tools to arrive at key insights and solutions. • Solve complex problems through the use of human-centered design, agile development, and data-driven decision making. • Partner closely with engineers, product managers, and other team members to translate UX/UI design into iteratively developed products. • Consider content needed for designs and/or collaborate with content designers to ensure simple and user-centric copy. • Collaborate with diverse stakeholders and subject matter experts to define new features and iterate existing capabilities. • Run collaborative workshops to communicate users needs and collaborate with internal teams and external stakeholders. • Serve as a coach and catalyst for leveraging modern design practices across the team and the State in the areas of visual design and user experience, user interface, and resident research. • Drive user adoption and engagement, and deliver solutions that meet the needs of diverse users across New Jersey. • Take part in office-wide initiatives and stand-ups to enable collaboration and support across projects.

Requirements

• 5+ years of professional experience in product design, UI/UX design. • Experience iteratively developing digital products or services as part of a cross-functional team. • Experience prototyping designs at varying levels of fidelity using wireframes, click-through prototypes, high fidelity designs, drafting plain english copy or collaborating with content designers, and working with engineers to create live prototypes in code. • Experience defining user needs and experience goals using such frameworks as personas, storyboards, scenarios, and flowcharts. • Experience leading user research in the form of user interviews, usability testing, surveys, behavioral metrics, and the like. • Experience with mobile first design preferred. • Strong communication and interpersonal skills, with the ability to interact with a diverse range of individuals; including NJ residents, state partners and government officials. • Proficiency in Figma, Mural, and other tools to design, prototype, and facilitate workshops. • Portfolio demonstrating product design; please be sure to include process and outputs.