Full-Time Product Expert

Product Expert Location: Remote in the U.S. - East Coast (or East Coast Hours)

Who We Are: At Vizcom, we strive to be a powerful ally to designers, augmenting their skills and streamlining their workflow. Our innovative platform serves as a bridge between imagination and realization, enabling designers to bring their visions to life with unprecedented ease and precision. By combining the intuition of human creativity with the capabilities of artificial intelligence, Vizcom is shaping the future of design – one where technology amplifies rather than diminishes the designer's role.

The Role: As a Product Expert at Vizcom, you'll be the champion of our innovative AI-powered design tool. Your role is multifaceted: testing new features, providing crucial feedback, training designers, and creating engaging content. With your deep understanding of customer needs, you'll help designers harness Vizcom's full potential across various industries including automotive design, product design, architecture, furniture, footwear, apparel, and entertainment design. A strong focus and understanding of industry workflows is crucial for this role along with strong sketching and design skills.

How You’ll Do It:

• Test beta releases and provide actionable feedback
• Master Vizcom's features and functionalities
• Train designers at current and prospective client companies
• Create compelling content for public and client-specific use
• Channel customer feedback to appropriate teams
• Develop deep empathy for customer needs and use cases
• Demonstrate Vizcom's versatility across diverse industries

What You’ll Bring:

• Background in automotive, architecture, furniture, product, fashion, footwear, game, entertainment, or character design
• A strong design portfolio showcasing your work and design skills
• Strong grasp of design tools and processes; AI design tool experience highly recommended
• Excellent communication skills, both verbal and written
• Customer-focused mindset with strong empathy
• Adaptable problem-solving skills
• Collaborative spirit, able to work with cross-functional teams
• Passion for innovative technology in design
• Passion for traveling - this role could have you traveling up to 25% of the time.

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