Full-Time Product Planning Manager

As a Product Planning Manager you will be responsible for the overall success of our product line.

You will be responsible for managing the product's lifecycle from requirements to development to product launch and support. The Product Planning Manager will be responsible for assisting with bringing our company's vision and strategy to life.

This person will need to understand and respond to customer needs and wants in addition to being able to convert those into product and/or project requirements.

Specific duties include:

• Help lead the product development team in creating the product road map
• Listen to and understand customer feedback, and respond to product suggestions
• Work with a cross-functional team to determine the product's impact on the current and future business model
• Meet with clients and other key stakeholders
• Support the internal team by providing product information
• Research and suggest new product development and refinements for existing product
• Identify delays and accordingly adjust schedules to meet deadlines
• Provide excellent customer service and ensure customer satisfaction
• Evaluate current production processes and recommend improvements
• Assist in new product development and enhancements, with the following activities:
1. Write requirement specifications (UI, navigation, backend logic, security and licensing)
2. Conduct reviews with development to clarify direction or mitigate issues
3. Define any data transformation needed
4. Provide QA testing scenarios to test the new development
5. Assist with QA testing when required
6. Ensure implementation has the required information for first-time setup
7. Support rollout of new development and any issues that arise
• Other product management tasks as required

Successful Candidates Will Demonstrate:

• Ability to work in a collaborative team environment while also being able to execute work independently
• Ability to problem-solve complex issues independently and with a team
• Meet project timelines and deadlines while producing high-quality work
• Ability to identify the big picture in all components of decision making using the top-down thinking approach
• Ability to balance customer wants with new product direction
• Ability to think through a problem to come up with a generic solution, avoiding costly customization for customers and Campfire
• Eagerness to learn and the ability to adapt to company culture.
• Establish and maintain effective working relationships with peers, project team members, and customers
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment, high energy, and can-do attitude
• Willingness and ability to travel

Work Experience

• A minimum of 5 years’ experience in product management or a related field
• Exceptional analytical and conceptual thinking skills
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• High level of comfort with technology and its development
• Excellent planning, organizational, problem-solving, time management, and communication skills
• Excellent documentation skills along with in-depth knowledge of product strategy

Educational Experience

• A bachelor’s degree in business, computer science, or a related field; MBA preferred

Currently, Campfire is working remotely to keep our employees safe and healthy! This individual might need to be in the office and able to meet with our customers when necessary.

All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited 3rd party resumes.

What is the last date for applying to the job?

Which countries are accepted for this remote job?