Full-Time Product Specialist

We are looking for a Product Specialist to join our growing team!

This is a critical component of the Brightspeed's Innovation team, leading the day-to-day operations of specific products and platforms for Mass Markets, Enterprise and Wholesale customers.

As a Product Specialist, you will report directly to the Product Owner.

You will have a proven track record for documenting and grooming product requirements and managing different products in the US market.

Maintaining a high level of ownership and accountability across the whole product development process (end-to-end).

You will be responsible for driving the execution of specific requirements and operational activities for specific products and/or platforms.

Responsibilities include:

• Gather and analyze data for product and platform requirements, with a strong focus on the Marketing Technology platform.
• Drive the development and implementation of new product and platform features.
• Assist with project management tasks.
• Identify and recommend improvements to existing products and platforms.
• Convert features into smaller user stories.
• Write clear business requirements and documentation.
• Identify and recommend automation opportunities.
• Create reports, dashboards and visualizations.
• Drive analyses to identify issues and bottlenecks.
• Communicate and validate requirements with stakeholders.
• Collaborate with product managers and project managers.
• Interact with business and technical stakeholders.
• Drive the process to groom product requirements into Jira tickets.
• For larger projects, collaborate with project managers to maintain project plans.
• For smaller projects, act as the project manager.
• Establish end-to-end product development plans.
• Collaborate with vendors and different teams to evaluate, test and select technological solutions.

Professional Success Competencies:

• Communicating
• Problem Solving and Decision Making
• Driving for Results
• Client & Partner Relationships

Requirements:

• Bachelor’s Degree in Engineering, IT, or equivalent experience
• Experience with marketing automation platforms
• 3+ years of experience as Product Manager
• Proven track record managing products in the U.S. market
• 3+ years experience in pre-sales, product architecture, sales engineering, business analyst or operations roles (plus)
• Exceptional organizational skills
• Ability to manage multiple projects concurrently
• Ability to work in a fast-paced environment
• Proficiency with Microsoft Office Suite, Jira and Confluence

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