Full-Time Receivables Risk & Recovery Specialist (Hybrid)

This is a hybrid position requiring 2-3 days per week in the office at 15955 La Cantera Pkwy San Antonio, TX 78256. Mondays and Fridays are work from home.

The Receivables Risk & Recovery Specialist manages and improves accounts receivable processes by ensuring timely collection, resolving billing discrepancies, and minimizing bad debt exposure. Requires strong analytical skills and effective communication with internal teams and external clients.

KEY DUTIES/RESPONSIBILITIES

• Reporting (25%)
• Develop and maintain reporting dashboards.
• Generate ad-hoc reports for strategic decision making.
• Ensure accuracy and timeliness in reporting.
• Daily Collection Activities (20%)
• Contact clients for payment status and resolve outstanding balances.
• Respond to inquiries and document activities in the ERP system.
• Follow up on unresolved issues and minimize bad debt exposure.
• Bad Debt Monitoring (20%)
• Monitor accounts for delinquency and collaborate with teams to resolve payment issues.
• Develop and follow bankruptcy processes.
• Problem Resolution/Escalations (20%)
• Resolve complex past-due accounts through investigation and analysis.
• Correct misapplied payments and invoicing errors.
• Partner with collectors for faster resolution.
• Administrative Support (15%)
• Maintain Customer Master Data and support collections-related tasks.

EDUCATION

Bachelor’s degree in Finance, Accounting, Business Administration (Preferred)

EXPERIENCE

2+ years in collections, accounts receivable, or credit analysis

KNOWLEDGE/SKILLS/ABILITIES

• Experience working with ERP systems (e.g., SAP, Oracle, NetSuite)
• Proficiency in Microsoft Excel and reporting tools
• Strong understanding of accounting principles and collection practices
• Strong analytical and problem-solving abilities

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