Full-Time RMO Lead (Remote)

The Resource Management Office Lead is responsible for the fulfillment of our mission and vision through how we place our incredibly talented Rezzers on the highest and best projects in our portfolio. In this role, your department would be responsible for the utilization of our project resources; able to speak to billable and non-billable value add. Additionally, your team would be responsible for continuous improvement to improve utilization. This position would oversee a team of RMs who manage portfolios of resources. In addition, you would leverage your understanding of Resultant verticals to positively influence resourcing decisions with the goal of balancing workload, optimizing utilization, promoting flexibility, and providing broad-based experiences and developmental opportunities while balancing firm and client needs.

This department has matured substantially in the last two years since its inception. With near real-time dashboards and key weekly meetings with sales and delivery, it is an exciting opportunity for anyone who’s been in the RMO space for a while and is extremely data-driven. We have a vision for the department and are open to the right leader bringing their fresh perspective to this position.

Key Duties and Responsibilities

The following list is critical to the role. Other actions, duties, and responsibilities may be required, as needed.

• Lead the RMO team as they take on managing the day-to-day tasks of staffing new projects and adjusting staffing on projects as requests come in
• With your team and leadership, implement key insight metrics the business has requested for the next year, shaping the design and rollout of said metrics
• Understand the internal customer experience working with the RMO, and work to provide continuous improvement to the department processes and delivery
• Support any efforts to evaluate rate accuracy and rate changes to ensure we are getting the right value in the market commiserate with our talented Rezzers
• Develop strategies to maximize resource utilization while maintaining alignment with client needs and organizational goals
• Understand the data quality needs the organization has around RMO and ensure accuracy is consistently trustworthy

Key Collaborations

In this role, you must be integrated into the organization. Understanding which resources are capable of what contractual obligations for the organization introduces assurance or risk of delivery at scale. Key Collaborators include:

• Delivery Leaders to support them as they seek to make sure their teams are fully utilized
• Sales to understand upcoming resourcing needs against proper confidence levels
• Finance to review utilization data for weekly improvements
• Partner with HR/Talent/Operations to understand areas of improvement around processes impacting our resources
• Partner with executive team on Strategy to ensure the right resourcing to bring about our strategy as an organization
• 5-7 years of experience in resource management, project management, or a related field, with a proven track record of success in driving strategic outcomes
• Strong analytical skills and the ability to interpret data to inform decision-making
• Exceptional leadership and communication skills, with the ability to influence stakeholders at all levels of the organization
• Advanced proficiency in project management tools and software applications
• Demonstrated ability to thrive in a fast-paced environment and manage multiple priorities effectively
• A commitment to continuous learning and professional development
• A Bachelor’s degree in business administration, management, or related field
• Must be legally authorized to work in the United States for any employer without sponsorship

What you should know about us: 

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes. 
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful. 
• We compensate well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals. 
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways. 
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. 
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge! 

What our team members say about us:

• "I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like this."
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team."
• "The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me."