Full-Time Salesforce & GTM Product Owner

The Salesforce Product Owner (PO) will have a deep knowledge of Sales, Customer Success, Customer Support and Customer experience processes. The PO will be responsible for understanding current and new workflow requirements and developing strong working relationships inside and outside the Digital Transformation Team. 

EcoVadis is looking for a highly motivated candidate to support improvements to the business processes and help drive the development of the EcoVadis SFDC org for Sales, Customer Service, Customer Success, Finance, Marketing, and our Executive Management Team. Our ideal candidate can translate business requirements into technical requirements and vice-versa. You should be able to easily explain to nontechnical people how technology can help them in achieving their goals. 

This role will encompass advanced knowledge of the Salesforce platform in addition to excellent problem-solving skills. The duties for this position include but are not limited to the following abilities:

• Develop strong working relationships with business stakeholders to understand top priorities for their business units; communicate the status of critical work in progress; mitigate impediments

• Support the business by applying cross-functional subject matter expertise of business process, systems, and integration to facilitate continuous improvement and innovation

• Write features and review user stories for proper definition and clarification, maintaining a defined sprint backlog of high-value work at any given time

• Document Business Process Requirements and review technical functional requirements

• Analyze data, risk, impacts, scope, and priorities for the overall business objected to meet goals

• Provide leadership on assigned projects to the stakeholders and engineering teams throughout the project

• Collaborate on User Documentation

• Conduct Market/Product Research for different solutions

• Coordinate with cross-functional teams and departments to ensure business needs are met

• Identify and implement process improvements in Salesforce

• Create Salesforce Dashboards for Salesforce users

• 5+ years of Experience with Salesforce Sales Cloud (Lightning Platform), Service Cloud, Experience Cloud

• Analytical abilities to review large volumes of data and be detail-oriented

• Documentation of various data including training and requirements documents

• Data Management Skills to evaluate trends, duplications and linking of data elements

• Understanding of the Customer cycle from prospect to support

• High focus on automation and productivity increase

• Ability to connect business processes and Salesforce best practices across multiple departments

• Excellent time management and the ability to handle competing priorities in a fast-paced environment

• Excellent Communication skills - both written and oral

• Agile experience and proven experience in working on SCRUM teams

• Business/product owner focus

• Ability to learn and pivot quickly, motivated to solve problems and find actionable solutions

Start date: October 
Type of contract: 1 year fixed-term contract

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:

• Support with all the necessary office and IT equipment
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card and wellness allowance
• Multicafeteria
• Lunch card
• Annual performance bonus
• Flexible working hours
• Hybrid for colleagues who live near our offices (4 days per month) otherwise remote in the country you are hired in
• Remote work from abroad policy (up to 3 months per year) 
• Internet and electricity bill allowance
• CSR activities
• Modern, pet-friendly office in the city center (next to Rondo ONZ)
• Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major)

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