Full-Time Senior Accounts Receivable Team Lead

• Own the account receivables aging & finds solutions for complex accounts
• Follow-up with Collectors and resolve escalations; escalate risky accounts to Manager.
• Ensure receivables are correctly processed in a timely manner.
• Collect and work with customers to keep accounts within terms
• Reconciles customers’ accounts and finds solutions
• Work with accounting staff, internal and external auditors to provide support and analysis as needed.
• Serves as a liaison between clients and Collectors to negotiate acceptable payment plans.
• Provides or facilitates accurate reports and analysis on collections and metrics such as cash (collections) forecasting and other collection reports.
• Assist Manager with analysis of data and reports.
• Plans, directs and coordinates Collectors and Cash App staff toward attainment of goals and objectives:
• May take more complex escalations from Collectors
• Work with the team to identify collection problems, research solutions and form recommendations for resolution.
• Assist with developing or modifying AR policies and ensure systems and procedures follow company policies, acceptable accounting practices and applicable regulations.
• Performs other duties as assigned.

• High School Diploma or GED
• 5 years experience with billing and collections
• Experience solving escalation and complex accounts
• Working knowledge of accounting applications (ERP) in a computerized environment
• Solid history with detailed account reconciliations
• Good written and oral communication skills

• Experience with NetSuite
• Experience with account reconciliation software
• Associate degree or accounting courses

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