Full-Time Senior Principal AI Architect
ServiceNow is hiring a remote Full-Time Senior Principal AI Architect. The career level for this job opening is Expert and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Senior Principal AI Architect
Posted
Career Level
Full-Time
Career Level
Expert
Locations Accepted
Santa Clara, CALIFORNIA
Salary
YEAR $217500 - $380700
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Job Details
The Customer Excellence Group is seeking a Senior Principal AI Architect to partner with Platform and Product Business Unit.
Responsibilities:
- Set architectural standards for autonomous implementation agents.
- Validate agent viability across customer environments.
- Engagement with Platform team and LLM providers to facilitate requirements for Agents
- Provide technical advice and guidance to early adopter customers on how to best utilize ServiceNow’s AI-first implementation and adoption.
- Collaborate with cross-functional teams to prioritize, design, productize, and pilot ServiceNow’s AI-first implementation and adoption capabilities.
- Stay up-to-date with industry trends and emerging AI / autonomous technologies.
- Contribute to thought leadership and documentation.
- Design and validate product‑specific agents with BU teams.
- Co‑drive pilots with ServiceNow’s early adopter customers.
To be successful in this role, you must have:
- 10+ years of solution architecture experience across multiple platforms, workflows, vendor products, and AI; deep ML/LLM patterns.
- Prior experience developing AI use cases from prototyping into Production.
- 5+ years of experience in a technology advisory or implementation role, with a focus on Generative AI, Artificial Intelligence, Machine Learning, or Data Science.
Other skills include:
- Exceptional systems thinking; hands-on AI development & prototyping, and validation skills.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Familiarity with Agile methodologies.
Must be able to travel up to 50% annually.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Principal AI Architect at ServiceNow is
7th of November 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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