Full-Time Senior Principal, Relationship Management

• Responsible for cultivating and expanding multiple strategic and complex external relationships.
• Actively manages and escalates risk and customer-impacting issues.
• Manage and build relationships with existing strategic network participants.
• Maintain knowledge of partners, industry trends and competitive environment.
• Partner internally and externally to identify new or additional business opportunities.
• Advise network participant of new product, marketing or operational initiatives.
• Serve as the strategic liaison between Discover external accounts.
• Create strategic account plans to proactively identify opportunities for business value growth.
• Ensure all internal functions effectively support the delivery of the account objectives.
• Documents, monitors, and reports on the performance and status of opportunities.
• Address network participant inquiries and problem solve to resolve opportunities or issues.
• Negotiate contracts, pricing agreements or incentives while ensuring compliance.
• Provide voice of industry into internal products, marketing and operations by analyzing trends.

• Bachelors in Business Administration and Management, Finance, Marketing or related field
• 8+ years Payment Industry sales/relationship management, business development, strategy, operations, marketing, project management, finance, consultative skills and proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.
• In lieu of education, 10+ years Payment Industry sales/relationship management, business development, strategy, operations, marketing, project management, finance, consultative skills and proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.

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