Full-Time Senior Product Designer, AI/ML

Team & Role: At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team. Our designers come from a diverse set of skills and backgrounds - design systems, visual, interaction, content, and product design. Design has a very intentional seat at the table. Our team collaborates closely with both engineering and product management from the get-go. What you get to do: Be part of a large UX team, collaborating closely with UX Researchers, Content Designers, and Visual Designers to deliver exceptional user experiences. Have the opportunity to work with large language models (LLMs) and contribute to creating innovative Generative AI solutions. Develop innovative design solutions and world-class product experiences. Drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles. Champion your design approach, reconcile feedback from various stakeholders, and provide your input in a collaborative environment. Grow your leadership skills through coaching and mentoring other team members. Basic Qualifications: BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience. Experience participating in the complete product development lifecycle of web and/or software applications. Experience in user experience design or industry experience. Preferred Qualifications: 5+ years of relevant design experience. Familiarity or experience working with large language models (LLMs) and creating GenAI driven solutions. An inspiring portfolio demonstrating end-to-end, user-centered design solutions based on human-centered design and research data. Strong experience working with design tools. A growth mindset. Ability to build trusting relationships through clear and open communication. We value inclusivity, welcoming candidates from diverse backgrounds.Compensation: $123,300 - $209,700, plus equity, variable/incentive compensation and benefits. Compensation is based on location and subject to change.

Work Personas: Work personas are assigned depending on work nature.

Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any category protected by law.

Accommodations: If you require an accommodation, contact globaltalentss@servicenow.com.

Export Control Regulations: Employment is contingent upon necessary export approvals.

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