Full-Time Senior Product Designer

BlackCloak's mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients' digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.

As a Senior Product Designer, you will help shape exceptional user-centric mobile and web applications across multiple platforms, contributing both design execution and system-level thinking.

Working closely with our product team, you will work to understand business requirements and apply your knowledge of design principles to propose UI/UX design solutions.

What you will do

1. Design and deliver wireframes, user flows, prototypes, and high-fidelity mockups for cybersecurity applications and tools tailored for technical and non-technical users.
2. Collaborate with product managers, engineers, and security experts to create interfaces that simplify complex cybersecurity concepts while maintaining user trust.
3. Design for three distinct applications (mobile app, client portal, internal admin tool), supporting cross-platform UX strategy and system alignment.
4. Translate technical and security requirements into intuitive, user-friendly designs that prioritize privacy and protection.
5. Assist in building out our new tokenized design system.
6. Help define and evolve our multi-platform design architecture.
7. Support a cohesive component library for consistency and implementation speed.
8. Stay informed about the latest trends in cybersecurity, UX design, and accessibility standards to deliver innovative solutions.
9. Work with the product team and customers to understand business requirements and processes in relation to contextual user behavior for superior design proposals.
10. Work closely with the development team to gauge the feasibility of proposed designs and ensure support of business requirements while conforming to proposed Design Standards.
11. Help build and refine our internal design process, including design reviews, documentation standards, and collaborative workflows with product and engineering.
12. Present design concepts to cross-functional teams and stakeholders, and incorporate feedback in fast-paced design-build cycles.
13. Conduct user research and usability testing to understand the unique needs of high-stakes users and incorporate feedback into designs.

What you need to be successful

• Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent experience).
• 5 years of experience in UI/UX design, preferably in cybersecurity, SaaS, or enterprise solutions.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar. Figma is strongly preferred.
• Strong understanding of user-centered design principles, accessibility standards, and responsive design.
• Experience conducting user research and usability testing with sensitive or high-stakes user groups.
• Familiarity with designing for secure and privacy-focused applications.
• Strong communication skills, with the ability to present design decisions to both technical and non-technical stakeholders.
• Attention to detail and a creative approach to problem-solving.

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