Full-Time Senior Product Designer

About MasterControl:MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

SummaryMasterControl’s User Experience team is seeking a Sr. Product Designer to help shape the next generation of MasterControl AI-enhanced products and experiences. We are looking for proven design leaders passionate about understanding user needs and crafting exceptional products. The right candidate understands the nuances that differentiate a good user experience from a great one.

Key Job Responsibilities

• Translate business and user needs and technology constraints into solutions that are meaningful, easy to use, and engaging.
• Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers.
• Lead and support discovery of the project lifecycle, including workshops, user and stakeholder interviews, analytics, audits and benchmarking.
• Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts.
• Design journey maps, navigation design, sitemaps, information architecture, wireframes, storyboards and prototypes.
• Design intuitive, adaptive experiences that leverage AI to augment workflows, simplify complex tasks, and provide proactive insights to users.
• Bring complex data products to life through maps, dashboards, and infographics.
• Define reporting and measurement metrics focused on project and usability goals.
• Lead the evolution and refinement of our design system, ensuring visual cohesion and engineering efficiency across all user touchpoints.
• Help build out design processes, tools, and culture.
• Provide meaningful critique and mentoring to junior designers.

Basic Qualifications

• 5+ years as a UX, UI, IxD or Product designer
• An available online portfolio
• Experience contributing to or creating a design system
• Experience designing and shipping products on mobile and desktop
• Expertise with Figma
• Experience with prototyping software

Preferred Qualifications

• The ability to present design ideas with clarity and passion, and to receive feedback with open-mindedness.
• Experience designing document control/document management solutions.
• Familiarity with designing AI-assisted workflows, including prompt-based experiences, intelligent automation, or agent-driven interactions.
• Experience designing for the Life Sciences.
• Expert communication skills and the ability to get buy-in on ideas within a large organization.
• A high degree of creativity, empathy, passion, and problem-solving ability.
• Expert in all areas of user experience design (information architecture, interaction design, visual design, content strategy, user research).
• In-depth knowledge of market research, competitive landscape, and testing methods (A/B, multivariate testing).
• Degree in design-related field or equivalent experience.
• An online portfolio with case studies highlighting SaaS or enterprise software design, UX research, analytical decision-making, and strategic thinking.
• A link to an online portfolio or online work samples is required. Please include the URL in your resume.

Why Work Here?

#WhyWorkAnywhereElse?MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals.

MasterControl could be your next (and last) career move!

• Competitive compensation
• 100% medical premium coverage
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs
• Company parties and employee recognition programs
• Wellness programs
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy

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