Full-Time Senior Product Manager

The Role: We’re looking for a Senior Product Manager to own the vision, strategy, and execution of Posh’s shared platform and Knowledge Management System (KMS)—the central brain that powers all our AI products.

This is a core, foundational product with wide-reaching impact across our organization. You’ll drive the roadmap, own prioritization, and make strategic tradeoffs that impact every user of our platform.

What You’ll Do:

• Own the Product: You are the strategic driver of the Knowledge Management System—its roadmap, success metrics, and long-term evolution.
• Define the Vision: Set the direction for how Posh clients manage their AI assistants, balancing simplicity with customization, and scalability with usability.
• Shape Strategy & Roadmap: Align roadmap priorities with company goals, customer needs, and technical constraints.
• Deliver a World-Class Experience: Build tools that empower clients to customize their AI agents without technical barriers.
• Lead Cross-Functional Teams: Collaborate with engineers, designers, researchers, and GTM teams to ship delightful, durable solutions.
• Support All Personas: Understand and advocate for a diverse set of users.
• Drive Platform Consistency: Ensure shared experiences like org creation, user management, and permissions are unified across the Posh ecosystem.
• Execute with Excellence: Deliver value in iterations, grounded in customer feedback and data-driven validation.
• Think Big, Ship Smart: Balance long-term platform investments with short-term wins.

What We’re Looking For:

• Experience: 5+ years of product management experience, ideally in SaaS platforms, or AI/ML products.
• Strategic Ownership: You’ve independently owned roadmaps, driven strategy, and influenced cross-functional orgs.
• Systems Thinker: You design products that are extensible and elegant.
• Customer Empathy: You’ve designed for multiple personas and understand how to prioritize and synthesize diverse needs.
• AI Curiosity: You’re energized by the idea of shaping how AI agents are trained, governed, and optimized.
• Execution-Oriented: You love a clean roadmap, a clear delivery plan, and meaningful outcomes.
• Excellent Communicator: You write and speak with clarity, explain your thinking, and influence without authority.
• Visual & Generative Thinker: You leverage tools like Figma, AI-powered UI generators, or concept sketchers to rapidly prototype, validate ideas, and influence direction early.
• Startup Mindset: You thrive in ambiguity, move fast with focus, and balance impact with craft.

Bonus Points For:

• Experience building or scaling knowledge management systems and AI agent configuration tools
• Familiarity with SaaS, access control, multi-tenant systems, or enterprise user/org management
• Experience with LLM-powered tooling, AI agents, or data/analytics products
• Domain knowledge in financial services or compliance-heavy industries

What is the last date for applying to the job?

Which countries are accepted for this remote job?