Full-Time Senior Product Manager - Payments

At Hopper, we’re on a mission to build the most customer-centric travel company on earth. The Payments team plays a critical role in this transformation.

• Unlock payment choice by supporting a wide range of global and local payment methods
• Eliminate friction through payment stack optimization, intelligent routing, and smart retries
• Unify payments across all verticals and lines of business within Hopper and HTS
• Remove financial barriers to travel, enabling more people to explore the world affordably

As a Senior Product Manager, Payments, you’ll sit at the intersection of engineering, data, design, and finance. You’ll own high-impact initiatives across core payments infrastructure, checkout optimization, payment method expansion, and authorization rate improvements.

As a Senior Product Manager, Payments, you’ll lead strategy and execution across three core areas:

• Customer Payments – Drive a seamless and localized checkout experience.
• Customer Payouts – Power our Fintech products with fast, reliable, and user-friendly payout experiences.
• Supplier Payouts – Optimize how we pay our global network of suppliers and partners.

You’ll be responsible for both the vision and the execution. A typical day may include:

• Managing a product roadmap from idea to launch.
• Partnering with engineering to break down complex technical problems.
• Collaborating with data scientists to deeply analyze customer behavior.
• Working cross-functionally with business stakeholders.
• Defining and tracking KPIs that measure success.
• Brainstorming and wireframing new payment flows and features.
• Making thoughtful trade-offs between scope, speed, and value.
• Staying ahead of the curve on emerging trends in global payments.

This is a highly cross-functional role where you’ll need to combine product instincts, data-driven thinking, and technical curiosity to build and scale payment experiences.

An ideal candidate has

• 5+ years of Product Management experience, with at least 2–3 years focused on payments.
• Experience working in a global two-sided marketplace or travel/e-commerce platform
• Familiarity with the e-commerce payments ecosystem.
• A proven ability to untangle complex problems, structure them clearly, and dive deep into data to inform decisions
• A strong background in data analytics, including hands-on experience with A/B testing.
• A strong sense of product ownership.
• Comfort writing SQL, querying APIs, and brainstorming implementation options directly with engineers
• Enough technical fluency to earn the respect of top-tier engineers and data scientists.

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