Full-Time Senior Product Marketing Manager
Gladly is hiring a remote Full-Time Senior Product Marketing Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Gladly
Job Title
Senior Product Marketing Manager
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
About Gladly: Uniquely powered by Customer AI.
We’re looking for a high-impact product marketer ready to own outcomes and lead GTM strategy.
This role is ideal for someone who thrives in a fast-paced environment.
As a PMM at this level, you will:
Lead high-impact product launches
Drive market research and competitive intelligence
Serve as a key partner to Product, Sales, Customer Success, and Marketing
This is a builder role, ideal for someone who sees ambiguity as opportunity.
What You’ll Do
Launch Execution
Drive launches that directly impact pipeline creation, win rates, product adoption, and revenue growth.
Own the launch KPIs and hold stakeholders accountable for performance.
Develop messaging briefs, enablement toolkits, and campaign strategies
Collaborate with Demand Gen, Product, Sales, and Customer Success to drive adoption
Conduct post-launch analysis and optimization to maximize product adoption and market impact
Messaging & Positioning
Translate product capabilities into compelling, customer-centric narratives
Drive vertical, persona, and use case positioning strategies
Partner with cross-functional teams to bring messaging to market across channels
Competitive Intelligence (CI)
Serve as point of contact for creating and maintaining internal CI documentation
Identify and track market trends and competitor movements to inform GTM
What You Bring
Minimum 5 years in B2B SaaS product marketing with a proven track record.
Experience in customer service, contact center, or AI-powered platforms is a strong plus.
Strong communicator, with the ability to distill complex concepts into simple, strategic messaging.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Senior Product Marketing Manager at Gladly is
28th of August 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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