Full-Time Senior Product Operations Manager
Cloudbees is hiring a remote Full-Time Senior Product Operations Manager. The career level for this job opening is Senior Manager and is accepting USA based applicants remotely. Read complete job description before applying.
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Senior Product Operations Manager
About CloudBeesCloudBees empowers enterprises with scalable, compliant, and secure software, facilitating developers' success. CloudBees integrates seamlessly into any hybrid/heterogeneous environment, acting as a strategic partner in your cloud transformation journey. We prioritize security, compliance, and operational efficiency while enhancing the developer experience throughout the entire software development lifecycle. CloudBees allows developers to execute code anywhere, empowering flexibility and freedom with fast, self-serve, and secure workflows. CloudBees supports organizations at every DevSecOps stage, whether utilizing on-premise Jenkins or transitioning to cloud-based software delivery.
About the RoleWe seek a Senior Product Operations Manager to drive operational excellence and enhance collaboration among Product, Engineering, and Design teams. The role focuses on optimizing processes, governance, and tooling for faster execution and improved product outcomes. This senior-level role, reporting to the Director of Product Operations, is crucial for establishing a robust Product Ops function.
What You'll Do
- Drive process improvements: optimize product development workflows for enhanced efficiency and collaboration.
- Tool & template management: select, implement, and maintain tools to empower product teams.
- Support coaching and community of practice: foster learning through onboarding and knowledge sharing sessions.
- Governance & frameworks: establish and enforce guidelines to ensure alignment across product teams.
- Cross-functional collaboration: streamline processes and improve execution by collaborating with Product, Engineering, and Design.
- Roadmap visibility & communication: enhance communication of product roadmaps and priorities across teams and stakeholders.
- Agile & lean coaching: guide teams towards agility, efficiency, and customer-centric decision-making.
- Continuous improvement: proactively identify opportunities for improvement and innovation.
Expected Impact
- Increased roadmap visibility throughout the organization.
- Improved collaboration and productivity between Product and Engineering teams.
- Stronger alignment on product processes leading to higher feature success rates and smoother execution.
What the Role Requires
- 8+ years of experience in Product Operations, Product Management, or Program Management at a fast-growing software company.
- Proven track record of implementing process improvements and operational frameworks that drive business results.
- Strong expertise in product development tools (e.g., ProductBoard, Jira, Confluence) and optimizing their use.
- Experience with Agile methodologies and familiarity with the Product Operating Model.
- Excellent communication skills, including experience presenting to senior leadership and executive teams.
- Demonstrated success working cross-functionally with Product, Engineering, and Design teams as well as Marketing, Customer Success, and Sales.
- Ability to influence without authority and navigate a matrixed organization with strong relationship-building skills.
- Experience mentoring or coaching team members and fostering a culture of learning.