Full-Time Senior Revenue Insights Analyst

We’re looking for a Senior Revenue Insights Analyst to join Procore’s Revenue Insights and Analytics team.

In this role, you will be responsible for driving business growth by providing scalable data solutions in the form of actionable insights and strategic & operational reporting. As a Senior Revenue Insights Analyst you’ll partner closely with Revenue Operations, Customer Success, Sales, and Finance to understand business problems, identify opportunities, and improve decision-making through actionable insights and business intelligence. Use your analytical skills to drive Procore’s business growth.

This position will report to our Manager of Revenue Insights and has the opportunity to work remotely from any U.S. location or be based in one of our U.S. offices.

What You’ll Do:

• Build, maintain, and monitor a comprehensive set of metrics and KPIs to measure the health and success of the Client Services organization
• Create self-service business reports and dashboards within Tableau, Salesforce, etc.
• Manage projects to deliver data solutions to the Customer Success & Support business
• Interpret key metrics to identify business risks & opportunities by developing a strong understanding of the drivers behind Customer Support performance
• Partner closely with Customer Support executives to understand their data needs, help them make data-driven business decisions and influence strategy
• Perform ad-hoc and in-depth analyses and translate them into insights that can be interpreted and actioned by business executives and stakeholders
• Work closely with Data Engineering & Business Intelligence teams to influence and guide their development roadmaps
• Establish relationships and processes with teams in the Revenue organization (Marketing, Sales, Customer Success, Operations) as well as Revenue partners (Finance, HR, Product, etc.)

What We’re Looking For:

• Bachelor’s degree or equivalent work experience in related technical field
• 3+ years of experience working as a business analyst in operations supporting a Customer Success or Customer Support team, experience in SaaS preferred
• Effectively visualize data for presentations
• Advanced knowledge of Excel and Tableau required
• Strong verbal and written communication skills and the ability to synthesize and present data to business audiences of all levels
• Data-driven with excellent problem solving, analytical, and research skills
• Knowledge of Salesforce
• Data modeling experience in SQL (Snowflake preferred), Python, DBT

What is the last date for applying to the job?

Which countries are accepted for this remote job?