Full-Time Senior Suspense Analyst

• Act as liaison and point of contact for Summit with TPR firms and investors.
• Manage and run the holdback release process, including releases for 203k loans, and communicate with branches, contractors, and escrow.
• Review and resolve suspense conditions on Conventional, FHA, VA, USDA, and Non-QM loans.
• Serve as liaison with investors, agencies, and internal teams to ensure timely resolution of outstanding items required for purchase.
• Maintain detailed, accurate logs and real-time system notes per company standards and policy.
• Communicate clearly, professionally, and promptly via phone and email with internal staff, clients, and external partners.

• Five+ years of current or recent experience in a mortgage post-closing operations role, with a strong focus on Non-QM loans.
• 2 years in a senior or specialized analyst role.
• Familiarity with DU/DO, LP, and investor websites.
• Proficiency in Loan Origination Systems (Encompass preferred)
• Proficiency in Microsoft Office suite.
• Proven experience in complex problem-solving and analytical skills.

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