Full-Time Sr Director Solution Consulting, AI Foundry - AMS
ServiceNow is hiring a remote Full-Time Sr Director Solution Consulting, AI Foundry - AMS. The career level for this job opening is Manager and is accepting Chicago, Illinois based applicants remotely. Read complete job description before applying.
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We are seeking an exceptional second-line leader to join our Americas solution consulting organization to lead the AI Foundry teams. AI Foundry are forward-deployed solution consultants, expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. This role will oversee the AI Foundry’s mission to bring cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements.
What you’ll do:
- Lead, develop, and scale a multi-team organization of Solution Consulting leaders and their teams.
- Drive the strategic vision for how our teams partner with field organizations and work directly with customers.
- Define and execute the overall strategy and direction for AI Foundry.
- Ensure consistent delivery of exceptional customer experience.
- Establish best practices and scale for future AI Foundry engagements.
- Lead organizational transformation initiatives.
- Build and mentor a team of first-line managers.
- Drive talent strategy including succession planning.
- Establish organizational KPIs, operational excellence frameworks.
Qualifications:
Core competencies:
- Curiosity – Passion for AI and emerging technologies.
- Inspire – ability to influence, engage and motivate others.
- Collaboration & Communication – Proven ability to work across functions.
- Change Agility – Thrives in ambiguity and fast iteration.
Leadership Experience & Technical Expertise:
- 12+ years in technical consulting, solution engineering, or customer-facing technical leadership role
- 3+ years of experience as a second-line leader or equivalent, managing multiple teams and/or managers.
- Proven track record of building and scaling technical organizations of 20+ individuals
- Deep understanding of AI, ML, integration and emerging technologies
- Experience driving organizational strategy and transformation
- Strong background in enterprise software sales cycle