Full-Time Sr. Manager, Product Design

Team & Role: At ServiceNow, we embrace diversity. This role is part of our Product Design team focused on creating product experiences users love. Our designers have diverse skills (design systems, visual, interaction, content, and product design). Design has a seat at the table; collaborating with engineering and product management from the start. Learn more

What you get to do:

• Directly manage, mentor, and develop designers.
• Drive the UX vision and execution of a platform revolutionizing workplace productivity and analytics.
• Collaborate cross-functionally (product management, user research, engineering, content) from strategic definition to tactical execution.
• Distill complex problems into clear goals and requirements.
• Drive a user-centric, collaborative culture.
• Evangelize design strategy and product vision.
• Oversee team's work (detailed mockups, prototypes, behavior specifications).

Basic Qualifications:

• Experience leveraging or critically thinking about AI in work processes.
• BA/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent.
• Experience in the complete product development lifecycle of web and/or software applications.
• Experience in UX design or industry experience.

Preferred Qualifications:

• 5+ years managing people/leading design teams
• 9+ years UX/Interaction Design experience
• Portfolio of work samples
• Ability to understand and distill complex problems into clean solutions
• Excellent teamwork, communication, and technical problem-solving skills
• Relentless pursuit of UX perfection in an iterative, agile environment
• High initiative, good sense of humor, and "make it work" ethos
• Experience creating content/designing with WCAG 2.0/2.1 AA guidelines (a plus)

Compensation: $187,600 - $328,300 base pay, plus equity, variable/incentive compensation, and benefits.

Employment Type: Full-time.

Equal Opportunity Employer: ServiceNow is an equal opportunity employer.

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