Full-Time Sr Outbound Product Manager

What you get to do in this role:

• Deliver high-quality technical enablement content that facilitates product adoption at-scale.
• Present and influence C-level executives on key initiatives, resourcing, and growth strategies
• Collaborate with Product Marketing to develop programs and GTM content across cross-functional teams including content creation for product launches, website content, social media, product videos, webinars, tradeshows, case studies, blog posts, and more
• Evangelize the value of the technology at executive briefings, marketing events, webinars, as well as other sales and marketing channels
• Produce and deliver sales education materials
• Develop an understanding of how our customers use our agent collaboration and routing products including top customer pain points and product opportunities.
• Collaborate with Inbound Product to influence product roadmap, vision, and strategy by representing the voice of the customer.
• Work directly with the pre-sales and sales teams to nurture, grow, and close in-flight opportunities
• Conduct demonstrations of the product, both standard and tailored to prospects and existing customers
• Maintain a firm grasp of the competitive landscape and identify areas of competitive differentiation for internal consumption and competitive programs

Qualifications

• 3-7 years of experience in product management, product marketing, customer success, or pre/post-sales/product development experience
• Proven track record in constructing compelling positioning and thought leadership content
• Proven creative thinker that can generate and execute on innovative product experience ideas
• Familiar with WCAG and other accessibility standards
• Comfortable delivering product presentations to large audiences
• Experience working with a high-growth SaaS product line preferred
• Consistent track record of working cross-functionally to deliver business impact
• Demonstrated customer obsession in engagements
• Excellent people and presentation skills to engage with all levels of customers, colleagues, cross-functional teams, executive stakeholders, and partners.
• Strong networking and influencing skills; able to drive extended and virtual teams
• Outstanding written and oral communication skills.
• BA/BS Required, MBA a plus
• Willing to travel up to 25%