Full-Time Sr. Product Manager - AI Voice Agent

We are looking for a Product Manager to lead the development and delivery of our next-generation AI Voice Agent. This role requires someone with a strong product sense, deep understanding of UX, and the ability to navigate complex technical architectures while collaborating across multidisciplinary teams. The ideal candidate is hands-on, adaptable, and comfortable working on cutting-edge conversational AI and voice technology in a fast-paced, global environment.

• Define the product vision, strategy, and roadmap for the AI Voice Agent in the Arabic market.
• Drive end-to-end product development lifecycle: from discovery and requirements gathering to launch and continuous improvement.
• Collaborate closely with engineering, design, research, and operations teams to deliver seamless user experiences.
• Translate business requirements into clear product specifications with a strong emphasis on usability, accessibility, and cultural nuance.
• Ensure the AI Voice Agent meets enterprise-grade scalability, reliability, and compliance standards.
• Work directly with enterprise clients and stakeholders to align the product with their needs and expectations.
• Monitor KPIs, user feedback, and performance metrics to inform data-driven decisions.
• Represent the product internally and externally, ensuring strategic alignment with broader company goals.

• 5+ years of product management experience in software or technology companies.
• Proven track record in AI, conversational agents, or digital product ecosystems; direct experience in building AI Agents is required.
• Experience in building Voice Agents (voicebots, IVR, telephony, or speech interfaces) is a strong plus.
• Solid background in User Experience (UX) design principles and user-centric product development.
• Strong technical acumen with the ability to work on products involving complex technical architecture (cloud, APIs, integrations, NLP, etc.).
• Exceptional communication skills: fluent English (spoken and written).
• Comfortable engaging with enterprise stakeholders, including C-level executives.
• Demonstrated ability to manage cross-functional teams in a global and multicultural context.
• Active passport and willingness to relocate to the GCC / Middle East region.
• Strong problem-solving skills, attention to detail, and a growth mindset.

• Familiarity with enterprise SaaS platforms and AI ecosystem players.
• Experience working in regulated industries (e.g., government, banking, healthcare).
• Exposure to international product launches and global market expansion.

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